ffxiv keeps crashing (PC)

[Enfluencexi]

It just keeps crashing every so often when that new 24mb or so patch came out it crashes at random moments with this popping up

[duddits]

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Daniel\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local;<local>


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
SYSTEM_CPU AMD FX(tm)-4130 Quad-Core Processor (4 CPUs), ~3.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS BIOS Date: 02/04/13 14:07:05 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8141.523MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 20350.703MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.413GB SYSTEM_FREEDISC_SPACE 37.625GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 921.670GB SYSTEM_FREEDISC_SPACE 548.986GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 760
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 760
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1990.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.3788
SYSTEM_GRAPHICS_DRIVER_DATE 5/19/2014 7:44:03 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 760
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 760
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1990.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.3788
SYSTEM_GRAPHICS_DRIVER_DATE 5/19/2014 7:44:03 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND BenQ RL2455-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E3987911-52EC-4BA1-B235-F8D680D00048}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0030.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/28/2013 6:38:18 AM
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {5CE991F4-765F-4032-94FD-DA97844D8277}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/20/2010 8:23:47 PM
SYSTEM_SOUND Headset (SB Tactic3D Rage Wireless)
SYSTEM_SOUND_DEVICE_ID {74C47CBC-7130-452A-8CE7-A39CB5C2B2E8}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.18208
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/12/2013 3:40:58 AM
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {B36EEDD7-10F4-403F-81EB-DCA767E3948B}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/20/2010 8:23:47 PM
SYSTEM_SOUND SONY TV-0 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {D9C4BB6D-1B6E-490C-97B9-4A03AAE15879}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0030.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/28/2013 6:38:18 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {61DCB250-FFD4-11E3-8001444553540000}
SYSTEM_INPUT_NAME SB Tactic3D Rage Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5E1EDBC0-DEBE-11E3-8001444553540000}
SYSTEM_INPUT_NAME Controller (Gamepad F310)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {43FB4120-EA80-11E3-8001444553540000}
SYSTEM_INPUT_NAME Controller (Wireless Gamepad F710)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {FCF390F0-DA4B-11E3-8001444553540000}
SYSTEM_INPUT_NAME G500s Laser Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FCFA47B0-DA4B-11E3-8002444553540000}
SYSTEM_INPUT_NAME G500s Laser Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FCFA6EC0-DA4B-11E3-8003444553540000}
SYSTEM_INPUT_NAME G500s Laser Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FCFA6EC0-DA4B-11E3-8004444553540000}
SYSTEM_INPUT_NAME KB700 Kinesis Freestyle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FCFA95D0-DA4B-11E3-8005444553540000}
SYSTEM_INPUT_NAME KB700 Kinesis Freestyle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
ffxiv keeps crashing (PC) - Reply to Topic - Mozilla Firefox
Battle.net
Once Upon a time Season 2 with specials XviD [JKS]


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Shovel Knight
Adobe Flash Player 13 ActiveX
Adobe Flash Player 13 Plugin
Adventure Time. Explore The Dungeon Because I DON’T KNOW!
Aeria Ignite
Aeria Ignite
MSI Afterburner 2.3.1
Aquaria
Aura Kingdom
Awesomenauts
Battle.net
Borderlands 2 Repack
Castle Crashers
DAEMON Tools Lite
Dark Souls II
DeathSpank: Thongs of Virtue
DeathSpank
Diablo III Public Test
Digimon Masters
Divinity - Original Sin
Don't Starve
Dungeon Defenders
Dust: An Elysian Tail
Eschalon Book 3 1.0
Final Fantasy VIII
FORCED
GetRight
Blackguards Special Edition
Guacamelee! Gold Edition
SteamWorld Dig
Google Chrome
Hearthstone
InfiniteCrisis_410193F41CAE
Magic The Gathering
TMNT
X-Men(TM) Legends 2
La-Mulana
League of Legends
Magic 2014 — Duels of the Planeswalkers
Mercenary Kings
Monaco What's Yours Is Mine
Mozilla Firefox 30.0 (x86 en-US)
Mozilla Maintenance Service
NVIDIA Stereoscopic 3D Driver
PCSX2 - Playstation 2 Emulator
Child of Light
Recettear: An Item Shop's Tale
Finn and Jake's Epic Quest
Final Fantasy III
RPG MAKER VX Ace RTP
Seventh Umbral Launcher
Sonic and All Stars Racing Transformed (c) SEGA version 1
Steam
Dragon Nest
Nosgoth
Divinity - Original Sin
Path of Exile
La Tale
Rusty Hearts
RIFT™
Teenage Mutant Ninja Turtles: Out of the Shadows
Teslagrad
The Incredible Adventures of Van Helsing II
Transistor
STRIDER
Valdis Story AC
VLC media player 2.1.3
WBFS Manager 3.0
WildStar
Ys Origin version 1
TouchCopy 12
TouchCopy 09
Learn to Play Magic
Sacred 2
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Half-Minute Hero - Super Mega Neo Climax Ultimate Boy version 1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Java 7 Update 55
FINAL FANTASY XIV - A Realm Reborn
Sacred 2 - Elite
NVIDIA PhysX
MegamanX3
Lucent Heart EN
Smite
Hi-Rez Studios Authenticate and Update Service
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610
Java Auto Updater
WBFS to ISO
Magic The Gathering
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Apple Software Update
League of Legends
Microsoft Visual C++ 2005 Redistributable
Ubisoft Game Launcher
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft .NET Framework 4.5.1 (KB2931368)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
TMNT
Pando Media Booster
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
MagicTG
Google Update Helper
Apple Application Support
Adobe Reader XI (11.0.07)
Darkspore™
TMNT
TouchCopy 11
X-Men(TM) Legends 2
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
Arc
Microsoft XNA Framework Redistributable 4.0 Refresh
Call Of Cthulhu DCoTE
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Dragon Age II
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Aeria Ignite


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Battle.net\Battle.net.4826\Battle.net.exe 00000F28
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 0000093C
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 000023B4
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe 00001D58
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 00000BD4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000005B8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 000015E4
C:\Program Files (x86)\iTunes\iTunesHelper.exe 000009B4
C:\ProgramData\Battle.net\Agent\Agent.3147\Agent.exe 0000159C
C:\Users\Daniel\AppData\Local\Akamai\netsession_win.exe 00000C44
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_13_0_0_214.exe 000018D0

[Karen_Cerfrumos]

Apparently I'm not the only one. The game crashes randomly on the character I have on Phoenix on both PC and PS4 versions, but not on the character I have on Ultima. Already sent in a tech support ticket for this though.

[Vhex]

I have been trying to figure this out for so long, please this keep this post updated. I would love to fix this.

[JayLong]

Bought the game past week, and it crashed -crashed the whole system- right on the first scene of the intro. then on the next, and on the next on different occasions.

pretty much lowered all the graphical detail to the minimum and finally was able to play -intensively- for a few days, but yesterday crashed yet again, and badly, the hard drive the game is installed in -a 750 GB slave- was unreachable for a couple of reboots and some of the info within got lost.
The drive seems to be in working order and with no bad sectors, and I can't find a reason for the last crash, maybe the temps, but couldn't check them until the second restart.

My rig is an athlon II 3ghz x2, 8 GB RAM and a sapphire radeon HD 7750. the HD is a hitachi old model, but bought new 6 months ago, more or less.

now, this is not the most intensive game I have run on this machine, nor the only MMO, and never encountered this kind of behavior -ok, maybe a little app crash with the last wolfenstein, but that's to be expected-

any Idea of what is causing the crashes? they mostly happen when entering a new area.

[duddits]

Can we PLEASE keep this to the same error? As the OP has wrote. This is an issue with the game crashing to windows only. It still is happening to me. Some times 30mins, other times hours. It seems completely random. Why won't Square address us/this issue?

[Squa11_Leonhart]

because the error is in the driver or the graphic hardware and not the game?