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  1. #1
    Player
    Fenrisulfr's Avatar
    Join Date
    Nov 2013
    Location
    Gridania
    Posts
    16
    Character
    Fenris Nibelheim
    World
    Odin
    Main Class
    Lancer Lv 50

    Deleted email NEED help

    I am in need of help I m almost desperate.the email that supports my psn account has probably been deleted.the auto sign in feature keeps me logged in all these years but is there a possibility to update it to a new email?I want to mobile my ps3 ffxiv to ps4 once I purchase it but I fear that I will lose everything because I won't be able to log in again..please help me...I can provide all sort of personal information if needed but I don't even remember the old emails password..
    (0)

  2. #2
    Player
    Shmunkster's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    193
    Character
    Meowla Caith'lan
    World
    Phoenix
    Main Class
    Conjurer Lv 50
    You refer to your PSN password/email?
    You can re-set all these on the PSN website - do it through the website (you can't do it on your PS)
    http://uk.playstation.com/psn/
    Thats the UK site - depends where you are...but you get the jist.

    Now, if you need to change email as well as password (password can be done on the site and email notification etc) then best re-set your password, then login the website and change email address on your account.
    Otherwise, if you want a complete change, then I think you need to raise a ticket of sorts and it takes ages....
    But...if your old email may be deleted, you may have trouble re-setting the password (as link to do so is sent to your email)

    I too will be migrating Vita mobile come PS4 launch (crafting on the bus to work )....which is totally awesome!
    Hope you get it sorted!
    (0)
    Last edited by Shmunkster; 03-18-2014 at 12:52 AM.

  3. #3
    Player
    PetiteMalFleur's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,252
    Character
    Viva Diva
    World
    Gilgamesh
    Main Class
    Scholar Lv 60
    You can change your email from the ps3. First you need to change your password. You just need to give your date of birth and maybe some other personal info. If that all fails call playstation support to see if they can help you access your account. After that if you still can't change the email and password submit a ticket to SE to try to unlink the account and move it to a new playstation account.
    (0)

  4. #4
    Player
    Fenrisulfr's Avatar
    Join Date
    Nov 2013
    Location
    Gridania
    Posts
    16
    Character
    Fenris Nibelheim
    World
    Odin
    Main Class
    Lancer Lv 50
    Yesterday I send email from support in my se account explaining that I need relinking to new psn account.I hope the response won't make too long..
    (0)