Game screen keep crashing every few seconds

[BobbinT]

Thread name: Game screen keep crashing every few minutes
Time: March 10, 2014
Frequency: Every few minutes, sometimes short, sometimes long.
World name: Masamune
Character name: Bobbin Threadbare
NPC name: N/A
Monster name: N/A
Class/level: Black Mage/50
Party or solo: Both
Race: Hyur male
In-game time: Undetermined
Area and coordinates: Any
Steps:

1. Unknown cause of trigger, but sometimes game screen freezes then screen went blank. About 3-5 seconds later game screen popped back.
2. GPU status will report that driver has stopped responding and has been restarted.
3. If other heavy application opened same time with game, it could eventually lead to blue screen. As of now, my browser Mozilla Firefox will cause blue screen.
4. If only game running and nothing else, problem will still repeat in undetermined frequencies. Happens including in duty finder instances.
5. Friend told me that current latest driver which is 334.89 are the cause of this bug. And this only happens on Nvidia GeForce 500 series.
6. After reverting to previous driver (currently using 332.21), this problem has stopped and never happened again.
7. Another problem: Latest driver did increase performance in frame per second. Game feels more fluid, old driver feels it a bit more sluggish, clocking average in 25 fps.

Connection Specs

• Type of internet connection/provider: ADSL
• Modem maker/model number: TP-Link / TD-W7101G

PC Specs
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows Vista™ Ultimate (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.130707-1535)
SYSTEM_CPU Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Award Modular BIOS v6.00PG
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 3453.578MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 7132.105MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 78.125GB SYSTEM_FREEDISC_SPACE 5.075GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 886.452GB SYSTEM_FREEDISC_SPACE 446.932GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 976.562GB SYSTEM_FREEDISC_SPACE 164.978GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 387.633GB SYSTEM_FREEDISC_SPACE 1.281GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.759GB SYSTEM_FREEDISC_SPACE 1.216GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 560
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 560
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 977.438 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1471.246 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.3221
SYSTEM_GRAPHICS_DRIVER_DATE 12/20/2013 3:26:04 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (2- Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {02210E5D-F683-4168-97C3-F0CC3905BE67}
SYSTEM_SOUND_DEVICE_NAME RTKVHDA.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.5567
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/14/2008 4:03:10 PM
SYSTEM_SOUND Realtek Digital Output (2- Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {5251FC46-AF48-440E-801C-DCED18461473}
SYSTEM_SOUND_DEVICE_NAME RTKVHDA.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.5567
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/14/2008 4:03:10 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Browser Information

• Name and version of the browser currently in-use: Mozilla Firefox 27.0.1

[Amiarah]

I have this exact problem. Graphics drivers stop responding.. Im reinstalling the older graphics driver now too.
Is there any other solution to this problem. I only have it with ffxiv, other games work just fine.

[BobbinT]

For my speculation, I assume this might be related to that new features available on Nvidia GeForce 600 series and above, like the one for in-game recording. Another of my fellow player had this problem, and instead of reinstalling old driver, he just replaced his with 600 series which also fix this problem and can use the new drivers.

Or it could be that game performance enhancement. The difference in fps are quite significant, although I already uninstall new driver and replace with old one.

It's getting worse if I opened my browser which has lots of multi-tabs, which leads to BSOD. Now with old driver, I can do this again.

For now, let's hope that either SE or Nvidia came up with fix for these. The driver are still quite new, only almost 2 weeks before I had to replace with old ones.

This is really annoying especially when I do Titan extreme. Blank few seconds because driver crashed and suddenly I'm thrown aboard, or dead from multi plumes. ^^;

[BobbinT]

BTW, just realized I made wrong title. Should be: "Game screen keep crashing every few minutes"

My bad. ^^;