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  1. #1
    Player
    Rekujen's Avatar
    Join Date
    Aug 2013
    Posts
    426
    Character
    Rekuja Azalon
    World
    Behemoth
    Main Class
    Archer Lv 50

    Please "rotate" the Emergency Maintenances (unable to play)

    Hi,

    Square-Enix please consider "rotating" the Emergency Maintenance as most of your Oceanic players are getting hit with 3-4 hour maintenance straight after usual work times.

    I come home and every 2-3 days there's a maintenance at 7PM NZ Time all the way to 10pm or 11pm, meaning I get no play time whatsoever. This basically means I am paying £14.95 (24-25 NZ dollars) to play 20 days a month.. there has been a total of 13+ maintenance this month alone, meaning for 13 days I have missed out completely.

    I understand you try your best to do these things when less people are playing, but it's not fair the same people are getting hit day after day with maintenance and having no game-time whatsoever.

    Things happen, deal with it right? I understand, I really do.

    All I'm asking is that people put themselves in my shoes and many other Oceanic players struggling with this problem.

    I once proposed they shift the hours a little, but as we all know if they try to help one region, another will get screwed in the process. A suggestion came up in a different thread that if they rotate the "emergency maintenance" so the same region isn't screwed every. time. this would be beneficial.

    As of right now, Oceanic players (excluding Perth, Australia) are hit with maintenance soon as they come home from a long day at work, I just don't see myself continuing to pay for a service if I'm only getting 20 days a month out of it.

    I don't want to quit, I really enjoy this game and the communities that have formed, but at this rate I'm feeling ripped off and quite unhappy about this whole thing.

    TLDR: Please switch the hours around whenever an emergency maintenance is due, it's not fair the same region can't play whenever you need to shut the servers down... have it so one day Oceanic gets hit with prime time, then another day Americans, then the next day Europeans, etc etc.

    Thanks.
    (31)

  2. #2
    Player
    moody's Avatar
    Join Date
    Aug 2013
    Posts
    28
    Character
    Singing Vein
    World
    Balmung
    Main Class
    Arcanist Lv 46
    I'd love to see this rotate as well. I'm an NA player but I work graveyards and my nights off coincide with maintenance.

    So it falls reliably under an hour before I would normally start playing. Drives me nuts since that's the equivalent of not being able to play Saturdays for me.
    (7)

  3. #3
    Player
    Noahlimits's Avatar
    Join Date
    Sep 2013
    Posts
    972
    Character
    Akira Ono
    World
    Sargatanas
    Main Class
    Conjurer Lv 90
    I'm also a NA player and would support rotations. It always gets me at midnight (right when I'm in the zone), but rotations would be fair. For your zone to not be able to play at ALL during prime time every maintenance just sucks.
    (5)

  4. #4
    Player
    Crafter's Avatar
    Join Date
    Sep 2013
    Posts
    65
    Character
    Noah Skye
    World
    Behemoth
    Main Class
    Warrior Lv 80
    I've been posting in other similar threads (some of these threads got deleted) and I also support the rotation.
    Currently, these emergency maintenance fall right in my 3 hour play time.
    Once a month with rotation = Perfectly fine.
    Twice a week with fixed time = Unhappy.
    (I just used 1/8 as an example because 3 hours / 24 hours = 8)
    (2)

  5. #5
    Player
    Rekujen's Avatar
    Join Date
    Aug 2013
    Posts
    426
    Character
    Rekuja Azalon
    World
    Behemoth
    Main Class
    Archer Lv 50
    Yeah it's pretty bad, if it was once a week or a monthly thing I wouldn't mind.. but seeing as they are doing these things every 2-3 days It's becoming really frustrating and I'm not getting my moneys worth .

    I completely forgot about night shift NA players too, must suck for you guys eh.
    (6)

  6. #6
    Player
    ufufu's Avatar
    Join Date
    Aug 2013
    Posts
    288
    Character
    Maki Maki'
    World
    Faerie
    Main Class
    Weaver Lv 90
    Didn't you make this exact thread yesterday? Am I going crazy?

    Edit: no, you did. Why are you posting this again?
    http://forum.square-enix.com/ffxiv/t...se-change-them..
    (11)

  7. #7
    Player
    Jess72's Avatar
    Join Date
    Aug 2013
    Posts
    84
    Character
    Violet Whetu
    World
    Behemoth
    Main Class
    Thaumaturge Lv 85
    I agree, it's not fair
    (2)

  8. #8
    Player
    Rekujen's Avatar
    Join Date
    Aug 2013
    Posts
    426
    Character
    Rekuja Azalon
    World
    Behemoth
    Main Class
    Archer Lv 50
    Quote Originally Posted by ufufu View Post
    Didn't you make this exact thread yesterday? Am I going crazy?

    Edit: no, you did. Why are you posting this again?
    http://forum.square-enix.com/ffxiv/t...se-change-them..
    No need for an "investigation" Ufufu, relax.

    You are correct, I did make a thread about this issue yesterday. Having said that, I felt that thread wasn't a very good representation and was mainly a "fume" thread, which I believe isn't a very good way of going about this.
    (7)

  9. #9
    Player
    Tahldon's Avatar
    Join Date
    Jul 2011
    Location
    Gridania
    Posts
    489
    Character
    Tahldon Boyoikoh
    World
    Hyperion
    Main Class
    Conjurer Lv 80
    This is starting to border on the dead horse side of things at this point. Just let them do the maintenance so that we can all have issues resolved and keep playing. Why worry about when it happens or if it cuts certain playtime off. What's the rush?

    They have a business schedule, we happen to fall in that dead zone of maintenance. Someone's going to get caught in it, I guess it's just a "me" thing if we're going to come whinging everytime maintenance comes around, yet everyone continues to talk about bugs and content and whatever-else-people-aren't-satisfied-with-most-of-the-time.

    C'mon, man...
    (7)
    Well... "Common" sense isn't all that common anymore, now is it?

  10. #10
    Player
    SamosaSan's Avatar
    Join Date
    Oct 2013
    Posts
    1
    Character
    Finklena Laos
    World
    Behemoth
    Main Class
    Thaumaturge Lv 23
    I'm adding my support for this!

    I can only play a couple of times a week. Usually 1 weeknight and maybe a weekend day. I think for the last 3 weeks, the one time I can play each week I've logged in and found it to be under maintenance.

    Being an infrequent player puts me at a disadvantage for my FC since a good portion are either relic hunting or doing Coil. So not only am I behind, but the few changes I get to catch up are often denied!

    I guess the only good thing is that there is no chance for me to run out of content before the first (I'm guessing guaranteed) expansion!
    (3)

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