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  1. #1
    Player
    EternityFate's Avatar
    Join Date
    Aug 2013
    Posts
    169
    Character
    Eternity Godslayer
    World
    Excalibur
    Main Class
    LANCER Lv 50

    FOR THE LOVE OF GOD PLEASE FIX THIS MASSIVE LAG PROBLEM!

    Before you go blame me or something i already read all post about this issue.

    i can't play this game and i'm VERY desapointed because i NEVER see ANY lag in all others games that i play!(UPDATED LIST AND TESTED AGAIN)

    -Final fantasy XI(ohh no lag in ff XI! amazing!)
    -Battlefield 3
    -Crysis 3
    -Atlantlica online
    -WoW
    -Diablo 3
    -Guild wars 2
    -Aion
    -Blade & Soul( IN THE F* KOREAN SERVER AND NO LAG)
    -can watch all videos in 1080p(and play 2 games at once)2
    need say more? -.-

    There is a lot of peoples with the same problem and i see SE don't even REPLY your posts about this F* lag issue. i love this game but i work and study 90% of the day... after finish my work and school, i want play but HOW I CAN PLAY THIS GAME IF I CAN'T EVEN DO A DECENT DUGEON! today i form an AK party and ALL PLAYERS INSIDE GOT THE GIANTEST LAG OF THE WORLD! serious NEVER SQUARE WILL READ IT? please don't release this 2.1 patch before fix all that lag problem. I pay for a game that i can't play at all

    So... IS MY PROBLEM OR SE PROBLEM? we can't acept this anymore! and please don't say "ah i never got lag so i'ts your internet conection" go to H... is not only me posting about this issue.

    *Please don't say to me send message in suport(their will say RESET THE MODEM)
    *Please don't say" ah you need close facebook and others softwares like skype"(-.-)
    *Please don't say to upgrade my network drivers
    *Please i not want a war... i just want a OFICIAL reply...and yes... the help of all players if is possible to fix it or not.

    And sorry for my bad english i'm Brazilian and my native language is portuguese.
    All replyes is welcome! let's see if is possible fix this or not because SE don't give us a shi.... ATENTION about this.

    *UPDATED just read players with the same problem:

    Severe packet loss connecting to Balmung (yet again...) - WinMTR trace included
    http://forum.square-enix.com/ffxiv/t...trace-included

    lack of content,tones of lag,broken instances..
    http://forum.square-enix.com/ffxiv/t...oken-instances..

    Lag lag lag
    http://forum.square-enix.com/ffxiv/t...31-Lag-lag-lag

    Constant Lag Spikes
    http://forum.square-enix.com/ffxiv/t...ant-Lag-Spikes

    Ridiculous Lag
    http://forum.square-enix.com/ffxiv/t...Ridiculous-Lag

    Connection issues with PC
    http://forum.square-enix.com/ffxiv/t...issues-with-PC

    Unacceptable Lag / ISP Throttle (Petition)
    http://forum.square-enix.com/ffxiv/t...%28Petition%29 THIS YOU NEED READ!

    Lag ... stutter steps to gumbi walks to crashing
    http://forum.square-enix.com/ffxiv/t...ks-to-crashing

    Please sort this annoying latency spiking problem
    http://forum.square-enix.com/ffxiv/t...piking-problem

    Server-side "lag" not just EU
    http://forum.square-enix.com/ffxiv/t...ag-not-just-EU

    Random Lag spikes as of 10/26/13 12:00pm EST
    http://forum.square-enix.com/ffxiv/t...13-12-00pm-EST

    SE please make a statement about the lag
    http://forum.square-enix.com/ffxiv/t...-about-the-lag

    Stop ignoring your NA/EU community.
    http://forum.square-enix.com/ffxiv/t...A-EU-community.

    Network Stability Worse After Maintenance
    http://forum.square-enix.com/ffxiv/t...er-Maintenance


    this is just a SMAll SEARCH ^^
    (48)
    Last edited by EternityFate; 11-02-2013 at 02:37 PM. Reason: UPDATED some information

  2. #2
    Player
    Kellogs4toniee's Avatar
    Join Date
    Aug 2013
    Posts
    94
    Character
    Zikathia Liande
    World
    Adamantoise
    Main Class
    ARCANIST Lv 50
    I understand your pain man =( I get it majority of time after 6 PM when my raid group is raiding. I am at the point right now where raiding is the main thing I do, so to have these 3-4 second throttlings constantly makes it unplayable.

    Unfortunately I am seriously considering leaving the game until hear these issues have been fixed.
    (8)

  3. #3
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    1,005
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    ARCANIST Lv 50
    It's a multi-level issue that is not entirely on SE's end, not entirely within their power nor responsibility to resolve--so you need to bring the ISP's in to help out (yours, theirs, and all the others in between).

    Open a support ticket with both your ISP and SE, giving specifics about your connection---preferably including the results of a tracert to the 199.xxx.xxx.xxx IP your client is using. At the very least, include the IP address of the server your game actually is using and let SE know who your ISP is and what city/state. This gives them a glimpse of where you are coming from and going to, and affords a means to at least have a list of all the players in between you and SE. With any luck, it may provide some clues as to a potential choking point in route they can investigate and hopefully get at least that part of your problem resolved.
    (2)

  4. #4
    Player
    Ulf's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Ulf Helfric
    World
    Goblin
    Main Class
    GLADIATOR Lv 50
    Quote Originally Posted by Raist View Post
    It's a multi-level issue that is not entirely on SE's end, not entirely within their power nor responsibility to resolve--so you need to bring the ISP's in to help out (yours, theirs, and all the others in between).

    Open a support ticket with both your ISP and SE, giving specifics about your connection---preferably including the results of a tracert to the 199.xxx.xxx.xxx IP your client is using. At the very least, include the IP address of the server your game actually is using and let SE know who your ISP is and what city/state. This gives them a glimpse of where you are coming from and going to, and affords a means to at least have a list of all the players in between you and SE. With any luck, it may provide some clues as to a potential choking point in route they can investigate and hopefully get at least that part of your problem resolved.
    Folks have been doing this, and it is being ignored. I'm pretty close to cancelling my sub. We should not have to go past reporting this issue for some action to be taken. Sure, results may not be immediate, but SE could at least tell us they are looking into it.
    (11)

  5. #5
    Player
    ntall1's Avatar
    Join Date
    Aug 2013
    Posts
    301
    Character
    Johra Burgers
    World
    Leviathan
    Main Class
    CONJURER Lv 50
    If all the servers were not in the same data center this would not be such a significant issue. I can not, for the life of me, think of one good reason to put every single user from NA/EU in the same location. Baffling.... At least if servers were located in different data centers around NA/EU ppl would just play on a server that doesn't lag for them.
    (2)

  6. #6
    Player
    minahsaranghae's Avatar
    Join Date
    Aug 2013
    Posts
    24
    Character
    Minah Saranghae
    World
    Cerberus
    Main Class
    CONJURER Lv 50
    Funny thing is that they made the lag worse by making WP/Garuda drop more Myths. Who the hell runs AK that is on it's own instance server, when you can run a WP in 10 minutes.
    (1)

  7. #7
    Player
    LSkwallhart's Avatar
    Join Date
    Oct 2013
    Posts
    13
    Character
    Squally Hart
    World
    Leviathan
    Main Class
    ARCANIST Lv 50
    Quote Originally Posted by Raist View Post
    It's a multi-level issue that is not entirely on SE's end, not entirely within their power nor responsibility to resolve--so you need to bring the ISP's in to help out (yours, theirs, and all the others in between).

    Open a support ticket with both your ISP and SE, giving specifics about your connection---preferably including the results of a tracert to the 199.xxx.xxx.xxx IP your client is using. At the very least, include the IP address of the server your game actually is using and let SE know who your ISP is and what city/state. This gives them a glimpse of where you are coming from and going to, and affords a means to at least have a list of all the players in between you and SE. With any luck, it may provide some clues as to a potential choking point in route they can investigate and hopefully get at least that part of your problem resolved.
    So when every other game I play has absolutely no latency/lag issues, I should go out of my way to fix this multi-tiered issue myself?

    The game should work. Period.

    This is SE's problems, not the consumers. The latency in this game is not acceptable.
    (21)

  8. #8
    Player
    SKitso3az's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Frozen Fire
    World
    Diabolos
    Main Class
    PUGILIST Lv 27
    Quote Originally Posted by LSkwallhart View Post
    So when every other game I play has absolutely no latency/lag issues, I should go out of my way to fix this multi-tiered issue myself?

    The game should work. Period.

    This is SE's problems, not the consumers. The latency in this game is not acceptable.
    I completely agree with this person. At the very most our job would be to let them know there is an issue and it's their job to acknowledge it and fix it. While I understand this may be a complicated issue they should at least make a stickied post about it saying they understand. Me and my friends have been experiencing this stuff since launch. It's so bad during prime time that I refuse to do any content that would be highly effected by lag (Garuda / Titan HM) because lag will kill and waste everyone's time. Unfortunately, this will eventually cause a lot of their playerbase to quit since I assume a lot of people can only play during prime time hours. Lets hope they resolve this issue sooner rather than later (game hasn't been out that long after all).
    (2)

  9. #9
    Player
    Ervin's Avatar
    Join Date
    Aug 2013
    Posts
    86
    Character
    Ervin Yggvin
    World
    Moogle
    Main Class
    MARAUDER Lv 50
    @Raist: All other games work perfectly fine with zero lag for most of us that have XIV lag issues. Why should we have to try and fix this on our own when we pay SE monthly to keep things like this is check. This isnt some F2P game where the company can do it at their own pace. This is a sub-fee game where customer service aswell an a smoothly working product is a must. Still both of those things are clearly lacking here.

    1. Engine isnt optimized, some zones have terrible issues.
    2. EU dont have their own servers, but we pay just as much each month as the JP and US but we get worse preformance. Even without the nighttime lag, we still have delay compared to JP/US players.
    3. Lack of CSR communication, both in-game and on forums.

    There is nothing to justify SE ignoring these issues since they get our money to solve these things. Currently this game works worse than some F2P or B2P MMOs out there and still they want 11 Euro per month... SE should just man up and give the EU their own Datacenter. It would take the stress off the NA datacenter and solve many lag issues for the EU playerbase.

    I'm currently at the edge myself, thinking strongly about quitting. When you pick an sub-fee game you expect it to have a sub-fee game prefomrance like EQ/WoW/DaoC etc had and not be below the current F2P level of preformance.
    (14)
    Last edited by Ervin; 10-23-2013 at 10:12 PM.

  10. #10
    Player
    Ewgraf's Avatar
    Join Date
    Oct 2013
    Posts
    4
    Character
    Ewgraf Greyashe
    World
    Midgardsormr
    Main Class
    LANCER Lv 44
    It's amazing to me there is zero official response on this issue. They can't say there's no problem, because there clearly is a problem. They won't say it's being looked at because they are not trying to solve it? Maybe their solution is to have enough people quit so everyone else gets a better experience.
    (15)

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