Hello everyone!
The GM team is always available for you to contact through the Support Desk. In addition, we handle some tickets that are submitted through the SQUARE ENIX Support Center,...
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Type: Posts; User: Jhanaka
Hello everyone!
The GM team is always available for you to contact through the Support Desk. In addition, we handle some tickets that are submitted through the SQUARE ENIX Support Center,...
Hello everyone!
We are sorry to hear of your troubles with your PS3 and we do hope you can get some help from Sony. Regrettably, I do need to close this thread as it is off topic. Thank you to...
Hello Anya!
Thank you for the kind words towards my GM. I will be sure that Kroyipi is made aware of this thread! It is always fun to hear when our customers have good experiences.
Best of...
Hello!
We are very sorry this thread disappeared for a short period of time. We hope you all have fun and we cannot wait to see the fun screenshots!
Enjoy!
Hello Gesser!
I am sorry for the delay in a reply, normally our GM and Mods will not make comments in this particular area; I apologize for any confusion.
As for the item you received in...
Hello everyone,
I am Senior Game Master Jhanaka and I am a Supervisor of In Game Support for FINAL FANTASY XI and FINAL FANTASY XIV. I am very sorry for the delay in replying to this thread but...
Hello everyone!
We are very sorry for the locking of the thread, that was not our intent and we deeply apologize. We are happy to re-open this thread so you can continue your discussions on End...
Hello Everyone,
I am glad you are bringing this matter to our attention. I am sorry for the lack of a reply, until now, and you can be sure I have forwarded this 90000 concern and we hope for a...
Hello Everyone!
We appreciate all the passion you are showing for FINAL FANTASY XIV. Right now, the Real Money Trading (RMT) Spam is a matter we have been working to resolve. At this time we...
Hello everyone!
We are glad you are having fun playing FINAL FANTASY and we are sorry that the Real Money Trading shouts have already begun.
If you should see any of these types of shouters,...
Hello there,
Thank you for voicing your opinion on those who are talking about subscription fees. We feel, though, that this thread may cause more problems than good, so we will be closing it...
Hello,
We thank you for caring about your friend, but I am afraid we are not allowed to discuss actions we may, or may not, take on another customer.
With this said, we ask you refrain from...
Hello guys!
We had removed this thread while we reviewed to make sure everything was "okay", which, I am happy to say, it is!
Have fun everyone!
-Senior Game Master Jhanaka
Hey Guys!
Thank you for bringing this up to us. I have passed on the video to the proper folks.
As this has been forwarded, I am going to close down the thread.
Thank you, once again!
...
Hello,
As some posts became attacking and flaming in nature, we had to remove some of the posts.
Please remember, no one forces you to read, or post on, certain threads. If you do not like...
Hello Folks,
I am reposting here, as we have two active threads about this concern.
We thank you very much for taking time to report this email concern to us. This matter was brought to our...
Hey Folks,
Thank you very much for taking time to report this email concern to us. This matter was brought to our attention early this afternoon and we are currently in the process of reviewing...
Hello Folks,
Just to clarify the OP's question - When a thread goes too far off topic, or pictures are posted that are too sexual in nature, we can make the decision to remove the thread. At...
Hiya guys!
Thank you for bringing this to our attention. We are going to review the information posted and pass it onto the right department for review. =)
I am going to close this thread as...
Hello Davorok!
Thank you for providing what you could remember. We have updated our report to our Development team. We greatly appreciate your understanding and we hope we can offer a restore. ...
Hello folks,
This topic has been brought up a number of times and Development has been made aware of all the thoughts and feelings, from both sides. I am going to lock this thread, now, as this...
Hello Friend!
We are trying very hard to get everyone in, even I have been having troubles. I just ask that you continue to try.
Thank you for supporting us and wanting to experience our...
Hello Velhart,
Please allow me to clarify. If there were posts that contained quotes that we found to be violations, those posts were also removed as edits to posts are not done, just removals. ...
Hello Friends,
You may notice that some of the replies to this thread have been removed.
We ask that your remain civil when discussing changes in our game; the rules still apply whether or...
Hello,
As we have had threads like this already, we will go ahead and close the topic.
Thank you for your continued support.
-SGM Jhanaka