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Hey there Rizon!

Sorry to hear about the troubles you have been experiencing with the purchase. We would like to offer assistance in getting the purchased items to you, but you would have to first...

Greetings DonJustin,

We apologize for the trouble you've been experiencing with trying to update to the latest version. We have a couple of other suggestions to try out to resolve the update...

Greetings everyone,

We really do apologize for the trouble and inconvenience you have been experiencing with updating the game. We would like for you to reboot your operating system and...

Greetings Lillium,

Unfortunately since this is unrelated to FFXIV, I will have to close the thread. However, the official forum for Guardian Cross can be located here:...

Greetings everyone.

We do appreciate you all taking the time to post your concerns, suggestions and general feedback but this thread will now be closed. There is another older thread similar to...

Greetings ArkNova!

I apologize for the trouble and inconvenience you have been going through. Since we already have a report on the same matter which has been forwarded, we will be locking this...

Greetings everyone!

While everything is on-topic, the initial post is a redirect onto another forum. Because of this, we will unfortunately have to lock the thread. We really do appreciate your...

Greetings Venat.

I appreciate you taking the time to enter all the details necessary to forward a report. I will gladly submit your report to be investigated by the development team. Unfortunately...

Greetings Lusavari.

I am sorry to hear about the troubles you're having trying to log into a character. We appreciate you reporting the issue with details. Unfortunately the server is currently...

Greetings WuuTaii.

I am sorry to hear that your computer locked up all of a sudden. The thread has been moved over to the Technical Support since it may be a technical issue. I hope they will be...

Greetings Alicia_WM.

We appreciate you posting the text error within the forums with all the details. Since we have all the information required we will forward the concern to be looked into. If...

Greetings Giit!

I am sorry to hear you're having some troubles after changing your resolution. Have you tried changing it back to how it was or restarting the game after the resolution change?...

Greetings thanacus!

We do appreciate you reporting the issue you have been having for some time. We will be happy to help but in order to forward the issue we will need just a bit more...

Greetings Rucifeld.

Thank you for taking the time to post all the details with your concern. We apologize if the overlapping music caused any annoyance. We will gladly forward the issue with the...

Greetings TheVedis!

Thank you for bringing the information about the achievement not showing up in the lodestone history. We will be forwarding the details to be investigated. If there are any...

Greetings Inzoum.

I am sorry to hear you lost a stack of 99 Karakul Fleece when getting disconnected. I wish there was a way we could help but unfortunately we currently do not have a service to...

Greetings Duuude007!

Thank you for filling out all the details! Since we have all the information we need, we will be forwarding your concern to be looked into. If there are any updates throughout...

Greetings Leela.

Thank you for taking the time to report the problem within the forums. In order to forward your concern, we will need a bit more information. Could you please fill out the...

Greetings Razzle!

We appreciate you taking the time to post your concern in the forums. In order to forward your report, we will just need a bit more information. Could you please fill out the...

Greetings MeowyWowie!

Thank you for reporting the bug with all the necessary details. Since we have all the information needed we will gladly forward your concern to be investigated. If there are...

Greetings wolfsspirit!

We apologize for the trouble and inconvenience the error message 30002 keeps causing you. We appreciate you taking the time to post the issue in the forums. In order to...

Greetings Tricksy!

Thank you for taking the time to post. We do appreciate your feedback and please know you are not going unheard. Because of the number of threads on the same subject, this one...

Greetings Catharsis!

Thank you for letting us know that a re-installation fixed the problem you were having! I'm very glad to hear that after a clean install there were no more troubles. If you...

Greetings Decconi!

Thank you for taking the time to post the graphical issues you've been having. We are aware of the issue from a previous report and it has already been forwarded to be...

Greetings everyone!

We appreciate you taking the time to post the problem within the forums. Thanks for giving us all the details necessary to investigate as well. Since we have all the...