Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
I apologize for the delay in our response to your concern. Could you try the following trouble shooting:
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Type: Posts; User: Dynratygus
Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
I apologize for the delay in our response to your concern. Could you try the following trouble shooting:
...
Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
What have you tried so far to alleviate the issue?
We hope we can be of assistance in helping you enjoy...
Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
Could you try the following:
o Uninstall the game and delete the installation folder. Then reinstall the...
Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and...
Good morning and thank you for the reply.
I apologize for the delay in our response to your concern. In addition to the suggestion above, when reinstalling the game delete locally saved content...
Good morning and thank you for the reply.
Just to clarify, changing the legacy components would only work for Final Fantasy XI. As this crash occurs in Final Fantasy XIV, I would like to recommend...
Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and...
Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
This sounds more like a bug and less of a technical issue. Please post a bug report on the bug forums here:...
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Does this happen on any world/data center she attempts to visit? Or was she visiting a specific world or data...
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Does the disconnection happen to one character or multiple characters? What system does this occur on?
...
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Are you running any addition programs alongside Final Fantasy XIV? Does this crash occur on more than one...
Good afternoon! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
What have you tried so far to alleviate the issue? Additionally does it occur with the Steam version?
...
Good afternoon! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
What have you tried so far to alleviate the issue? Does this crash occur on more than one character? Are...
Good afternoon! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
Are you running any addition programs alongside Final Fantasy XIV? Does this crash occur on more than one...
Good afternoon! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
Unfortunately, the issue you are describing is something we are not able to assist with in the Technical...
Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to...
Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
I'd like to get some more information regarding your issue.
Please provide:
- Any error codes or messages...
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We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist...
Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
We understand the frustration this matter may cause. Based on your information, this concern can only be...
Good afternoon and thank you for the reply.
I apologize for the delay in my response to your concern. Just to clarify a bit more on the situation, are the cookies and cache cleared from the...
Good afternoon! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
Does occur on the Windows version of Final Fantasy XIV or he Steam version. In addition, does it help if...
Good afternoon! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
We understand the frustration this matter may cause. Based on your information, this concern can only be...
Good afternoon! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
The issue you are describing is most associated with interference with the game data. Most of the time, it...
Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums
When this occurs is the PC connected to Wi-Fi or are you using an Ethernet cable? In addition is this the...
Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums
When this occurs is the PC connected to WIFI or are you using an ethernet cable? In addition is this the...