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Actually this case can be closed, I found the setting that turns on the Item Help dialog in the chat box,

https://i.imgur.com/yh8gO0b.png

When that's enabled, item description popups started...

GUYS I FOUND IT!

https://i.imgur.com/yh8gO0b.png

It was the "Enable log window item linking" setting, when I turned it on, the Item Help dialog started showing up from the chat box again.
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On one of my characters, the Item Help dialog box that shows information about an item doesn't pop up from items that are linked in the chat box.

As an example of what should show up, here is an...

My transparency is set at 0 so unfortunately that's not the source of the problem.

I backed up my character config settings to my computer and reset my HUD to their default settings,
...

I set the position to "Fixed" and checked the HUD layout, there's a placeholder for Item Help,

https://i.imgur.com/jgLWQoU.png

https://i.imgur.com/eLXfECq.png

but when I save all of that and...

Thanks guys, I found the settings, which are the correct ones, because I tested it on the character where the popups were already working, and when I turned if off, the popups stopped showing up, and...

On one of my characters, when I hover over an item that's linked in the chatbox, there's a little popup that shows details about that item.

On my other character, I can't get this popup to show...

I've just now once again reported the thread that I would like to be deleted. About how long does that take? I've reported the thread multiple times last year, and it still hasn't been removed yet....

I don't want to violate Terms of Service.

I want to delete a thread that I created on this forum. I followed the instructions at How do I create, reply to, edit or delete a thread?, specifically the following:

When I click "Go...