Account Management System Maintenance (Aug. 21, 22)

At the following time, maintenance will be performed on the Square Enix Account Management System.

The following services will be impacted during the maintenance.

We apologize for any inconvenience this may cause and thank you for your understanding.

[Date & Time]
Aug. 21, 2019 8:30 p.m. to 9:30 p.m. (PDT)
Aug. 22, 2019 3:30 to 4:30 (GMT)
Aug. 22, 2019 4:30 to 5:30 (BST)
* Completion time may be subject to change.


From 8:30 to 9:00 p.m. (PDT)
■Mog Station
- Various payment related operations and procedures will be unavailable.


From 9:00 to 9:30 p.m. (PDT)
■FINAL FANTASY XIV
- New players just starting out will be unable to perform their initial login. Current players will be able to login as usual.
- For the PlayStation®4 version, if an expansion pack is purchased in the PlayStation™Store during maintenance, login will not be possible until after the maintenance is over. In addition, the expansion pack data will not be reflected in the game until after the maintenance.
- Unable to create a free account at the free trial website.
- Reflection of Recruit a Friend Campaign status in-game will be delayed until the maintenance is over, after which data will be reflected gradually.

■The Lodestone
- Able to access as normal.

■Mog Station
- Unavailable.

■FINAL FANTASY XIV Companion App
- Free plans newly activated during the maintenance, as well as new subscriptions to the Premium option will experience a delay in being reflected in-game. They will be reflected gradually, in order, after maintenance is over.

■Square Enix Account Management System
- Unavailable.

[Details]
- System maintenance of the Square Enix Account Management System

[Affected Services]
- FINAL FANTASY XIV
- Mog Station
- FINAL FANTASY XIV Companion App
- Square Enix Account Management System