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Forum Top: Separate Support Required

  1. Sticky Thread Sticky: Welcome to the "Separate Support Required" Forum!

    This subforum will serve as a place to indicate that support is not able to be offered by Square Enix for the particular concern. While we may...

    Started by Luxpheras‎, 12-05-2017 04:35 AM
    • Replies: 0
    • Views: 3,635
    12-05-2017, 04:35 AM Go to last post
  1. Wine/Lutris Launcher HTTPS 404 error

    I know this is a known issue right now per Lutris forums but Square, I just wanted to let you guys know that this bug is alienating some players. I'm...

    Started by f00dl3‎, Today 07:38 AM
    directx 11 crash, linux
    • Replies: 2
    • Views: 126
    Today, 10:03 AM Go to last post
  2. Can't Use World Transfer Service

    Tried to use the world transfer service this morning and it said my application was submitted and to wait. Well the service went down not long after...

    Started by JustAName‎, Yesterday 08:33 PM
    • Replies: 1
    • Views: 111
    Today, 07:37 AM Go to last post
  3. error 3109

    I have had a PS4 account for awhile now with everything up to shadowbringers pre-ordered and still have active time on my sub. Just this last...

    Started by mixnmatch9‎, 04-15-2019 06:30 AM
    • Replies: 1
    • Views: 99
    04-16-2019, 09:40 AM Go to last post
  4. Bought Shadowbrings in Steam, but Mogstation is not accepting the CD Keys Provided

    Finally decided to preorder Shadowbringers and bought the preorder copy in steam, copy and pasted the Standard Edition Content into the Mogstation...

    Started by RareItems‎, 04-13-2019 08:33 PM
    • Replies: 5
    • Views: 238
    04-16-2019, 09:17 AM Go to last post
  5. Constant CE-34224-5 error code on ps4

    Hi all, Before and even after i have initialized my ps4 i've been getting error code CE-34224-5 which closes the game and i have to log in again...

    Started by Aruru-Aru‎, 04-02-2019 09:15 PM
    • Replies: 1
    • Views: 121
    04-03-2019, 06:20 AM Go to last post
  6. Hydatos Quest Bug

    On 3/31 I started the level 57 Hydatos quest and I traveled to the Western Columns at 10.6-29.6 to speak with Krile. I started the conversation with...

    Started by Shengsi‎, 04-02-2019 03:21 AM
    • Replies: 1
    • Views: 111
    04-02-2019, 07:06 AM Go to last post
  7. PSU Buzzing during game

    So here recently I tried upgrading my gpu from a 1050ti to a 1070ti. When I got the 1070 put in my 750w EVGA psu fried (smelt awful >.<). So oh...

    Started by Sanctify‎, 03-28-2019 02:02 PM
    • Replies: 1
    • Views: 114
    03-29-2019, 07:00 AM Go to last post
  8. Constant disconnection in Air Force One

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information. Date & Time: Most recent time is at...

    Started by Bacent‎, 01-10-2019 04:17 PM
    4 Pages
    1 2 3 ... 4
    • Replies: 31
    • Views: 1,780
    03-28-2019, 06:35 AM Go to last post
  9. Character Restore

    Many years ago I deleted my character and had her restored with no issue. Thank you Square-Enix. On February 18th of this year I accidentally...

    Started by ArielLoha‎, 03-06-2019 02:43 PM
    character restore
    • Replies: 1
    • Views: 272
    03-07-2019, 05:32 AM Go to last post
  10. Multiple items wont load

    I cant for the life of me figure this out. Menus, music, NPCs or enemies wont load. takes 1 to 2 minutes to do things like open the map. i have...

    Started by KgtheJerk‎, 02-20-2019 03:52 PM
    • Replies: 9
    • Views: 329
    03-06-2019, 07:42 AM Go to last post
  11. can not buy shadowbringers

    When I try to purchase the new Addon I get an Error message that something is not ok with my account. Then I try to log into the site shown which...

    Started by Verfall1986‎, 03-05-2019 02:56 AM
    • Replies: 1
    • Views: 171
    03-05-2019, 07:49 AM Go to last post
  12. PS4 NP-36116-7 error

    Currently getting the error NP-36116-7 when trying to start the game on PS4 (Pro). There isn't particularly much at all from googling as to what this...

    Started by Ash_‎, 03-01-2019 08:22 PM
    8 Pages
    1 2 3 ... 8
    • Replies: 72
    • Views: 12,338
    03-02-2019, 09:26 AM Go to last post
  13. Hacked & Character Deleted

    can anyone help me on how i get my character back? my PSN & SE account was hacked, and my character was deleted, anyone have any suggestions? i...

    Started by MinfiliaKami‎, 03-01-2019 02:21 AM
    character deleted, data lost, hacked, mog station
    • Replies: 7
    • Views: 363
    03-01-2019, 07:17 AM Go to last post
  14. Hacked & Character Deleted

    can anyone help me on how i get my character back? my PSN & SE account was hacked, and my character was deleted, anyone have any suggestions?...

    Started by MinfiliaKami‎, 03-01-2019 02:38 AM
    character, deleted, hacked, technical support
    • Replies: 5
    • Views: 280
    03-01-2019, 07:11 AM Go to last post
  15. PS4 File Size STILL 57.29 GB. STILL shares DLC with FINAL FANTASY XV.

    Hello? Why did my topic get moved and I wasn't contacted about this? ...

    Started by Spiroth‎, 10-20-2018 11:20 PM
    2 Pages
    1 2
    • Replies: 12
    • Views: 1,448
    02-13-2019, 09:19 AM Go to last post
  16. Impossible to recover email through SE Support Center

    My PC was crashing a lot while playing FFXIV, so I decided to download it on my laptop and take my pc in repairs later. Now I made the horrible...

    Started by Dreamsoap‎, 01-31-2019 11:01 AM
    • Replies: 1
    • Views: 218
    02-01-2019, 05:36 AM Go to last post
  17. Lost retainers

    Hi i lost my retainers when transfering from 1 server to another and been attempting to get my issues resolved for the past couple of months...

    Started by Yhisa‎, 01-24-2019 06:34 AM
    • Replies: 1
    • Views: 207
    01-24-2019, 07:25 AM Go to last post
  18. I'd like to report abuse of an admin of the Novice Network

    I have screen shots of an admin of the NN being abusive and biased towards me. Who do I need to speak to about this?

    Started by UnholyJudge‎, 01-22-2019 06:21 AM
    • Replies: 2
    • Views: 355
    01-22-2019, 09:48 AM Go to last post
  19. Recruit a friend not showing up

    As I am unsure where else I could post this I'm posting it here. I recently sent my friend a recruit a friend code, she said she entered it and...

    Started by Annullo‎, 01-16-2019 11:11 PM
    recruit a friend
    • Replies: 2
    • Views: 342
    01-17-2019, 02:40 AM Go to last post
  20. Ping Issues Behemoth

    Hello, I know there a lot of this threads but well we need a solution to this. I'm in Brazil and I get a lot of lag, ms wise, like 300ms and thats...

    Started by Sharkuuu‎, 12-18-2018 01:37 AM
    • Replies: 5
    • Views: 353
    12-20-2018, 04:59 AM Go to last post

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