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Forum Top: Separate Support Required

  1. Sticky Thread Sticky: Welcome to the "Separate Support Required" Forum!

    This subforum will serve as a place to indicate that support is not able to be offered by Square Enix for the particular concern. While we may...

    Started by Luxpheras‎, 12-05-2017 04:35 AM
    • Replies: 0
    • Views: 3,195
    12-05-2017, 04:35 AM Go to last post
  1. Failure of purchase

    Last week..i’d already purchased two of tale of adventures and then i only received 1 tale..the rest one i didnt receive and waited for couple of...

    Started by Elvishuy‎, 08-17-2018 02:40 AM
    • Replies: 1
    • Views: 66
    08-17-2018, 03:14 AM Go to last post
  2. RMT Guild on Coeurl!

    How do you report multiple RMT's? My server is having major issues with all the RMT's it is pathetic. Come on SE get rid of them.

    Started by BoazJochin‎, 08-15-2018 10:06 AM
    • Replies: 6
    • Views: 189
    08-16-2018, 02:57 AM Go to last post
  3. Item disappeared

    I submitted this as a bug report in game then realized they don't respond to those but I kind of do need a response for this. Anyways, I made a...

    Started by Elamys‎, 08-11-2018 01:22 AM
    • Replies: 7
    • Views: 411
    08-14-2018, 04:11 AM Go to last post
  4. EXTREME lag (ongoing)

    The previous thread was closed but this issue is still ongoing. Still waiting for a reply from my ISP regarding the port forwarding. Previous...

    Started by Elyseon‎, 07-11-2018 08:29 AM
    2 Pages
    1 2
    • Replies: 10
    • Views: 605
    08-10-2018, 06:30 AM Go to last post
  5. Constant 90002

    Ive been having this issue for a long time now since around the start of the year. Sometimes its more often than others but this last month it has...

    Started by IzzyMerrigold‎, 07-28-2018 03:02 AM
    • Replies: 3
    • Views: 170
    08-10-2018, 03:11 AM Go to last post
  6. Need help!! what does this mean? i'm having high pings and lags since 4.25

    I did the tracert, which i see on the forums, but i dont exactly know what it means. Contacted SE support, and tried a few options which they gave...

    Started by alexireaper‎, 08-05-2018 02:40 PM
    high latency, lag
    • Replies: 7
    • Views: 330
    08-10-2018, 01:53 AM Go to last post
  7. Can't transfer worlds

    I'm trying to transfer an account from one server to another. I can't get past the payment option because I get an error when entering my credit...

    Started by PaalHenrik‎, 07-28-2018 05:14 PM
    • Replies: 1
    • Views: 95
    07-31-2018, 01:14 AM Go to last post
  8. FanFest 2019 Pre-Sale E-mail Issue

    Hi, I'm having an issue wherein I have not received an e-mail regarding the pre-sale whereas the other people in my FC have all received theirs....

    Started by KremlinDusk‎, 07-21-2018 01:45 AM
    • Replies: 1
    • Views: 122
    07-21-2018, 01:52 AM Go to last post
  9. Even Higher Latency for South America

    World: Faerie (Aether Datacenter) Character: Keleg Fomalhaut ISP: Movistar Chile (Telefónica), Chile, South America. Since a few days ago, I was...

    Started by Keleg‎, 07-11-2018 03:51 AM
    2 Pages
    1 2
    lag, latency, ping 1 Deleted Post(s)
    • Replies: 12
    • Views: 292
    07-20-2018, 09:48 AM Go to last post
  10. Saved data suddenly erased, Glamour issue

    Hey there! So, it\\'s been a while since I logged in. I went to change my character with a fantasia, everything was going alright... Until I noticed...

    Started by BillCipher‎, 07-16-2018 12:41 AM
    patch help, technical support
    • Replies: 3
    • Views: 192
    07-20-2018, 05:50 AM Go to last post
  11. Character Stuck

    In around an hour ago, my character got stuck and I literally can't log on them without receiving this type of error. Name: Levia Raeneris...

    Started by Luxerion‎, 07-04-2018 12:26 PM
    • Replies: 6
    • Views: 256
    07-07-2018, 01:29 PM Go to last post
  12. The Ties that Bind Issue

    Hopefully this is the right place to report my issue, I accidentally posted it to the wrong forum last night...anyway. My issue is I had started...

    Started by Gemmies‎, 07-06-2018 04:15 AM
    • Replies: 1
    • Views: 83
    07-06-2018, 06:53 AM Go to last post
  13. Can't register Stormblood key in mogstation

    My wife and I decided to get back into FFXIV due to the recent Steam sale having SB for half off. I upgrade my account without a problem, but when...

    Started by Kaostick‎, 07-05-2018 03:46 AM
    • Replies: 3
    • Views: 165
    07-06-2018, 01:51 AM Go to last post
  14. 'Stuck' PS4 Login

    I'm totally confused. I have a valid PC account with Stormblood. I go and purchase the PS4 version on the PS4 store - but a previous trial account...

    Started by reidb‎, 07-04-2018 03:50 PM
    • Replies: 1
    • Views: 127
    07-06-2018, 01:42 AM Go to last post
  15. Lost FC House Due To Inactivity But Was Active

    Alright. So. The reason I am placing this in technical support is because this confuses me and, in my opinion, makes no sense. About a week ago,...

    Started by SunakoValentine‎, 06-25-2018 06:20 PM
    bug, exploit, housing, housing action, housing bug
    • Replies: 9
    • Views: 424
    06-26-2018, 07:07 AM Go to last post
  16. Is it possible to link FFXIV account to new PSN without purchasing the game again?

    I am curious if there is a way to link my FFXIV account to a new Playstation Network ID (PSN) without having to rebuy the game. Would I be able to do...

    Started by Malachai‎, 06-24-2018 09:07 AM
    account management, playstation 4, psn, psn account
    • Replies: 1
    • Views: 164
    06-26-2018, 03:08 AM Go to last post
  17. Help me with the i2501 error code on subscription

    i cant buy subscription with my crysta due to this "You cannot use this function. Please contact the SQUARE ENIX Support Centre for additional...

    Started by Telga‎, 06-22-2018 04:50 PM
    • Replies: 1
    • Views: 121
    06-23-2018, 02:18 AM Go to last post
  18. Game registered to SE Account but cant log in to FF14 related services

    So my girlfriend bought the FFXIV complete edition that includes ARR, HW and SB for PS4. She registered it to her Square Enix Account, connected her...

    Started by Exidrial‎, 06-20-2018 05:57 AM
    • Replies: 5
    • Views: 277
    06-21-2018, 03:24 AM Go to last post
  19. Latin America ping issues still unresolved

    Hello. We are still having a lot of ping issues from South America ISP. Telefonica is sending us to a route to Europe before going into NA...

    Started by Keleg‎, 06-14-2018 02:52 AM
    • Replies: 5
    • Views: 328
    06-20-2018, 09:20 PM Go to last post
  20. Keep Geeting 90k Error and Unable to connect to server Error for the past week.

    So for the past week I've been disconnecting in and out of game my friends in my free company have been having the same issue its for the Excalibur...

    Started by Shinjisake‎, 05-25-2018 02:45 AM
    2 Pages
    1 2
    • Replies: 18
    • Views: 1,115
    06-19-2018, 11:39 AM Go to last post

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