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Forum Top: Separate Support Required

  1. Sticky Thread Sticky: Welcome to the "Separate Support Required" Forum!

    This subforum will serve as a place to indicate that support is not able to be offered by Square Enix for the particular concern. While we may...

    Started by Luxpheras‎, 12-05-2017 04:35 AM
    • Replies: 0
    • Views: 4,453
    12-05-2017, 04:35 AM Go to last post
  1. Error 2002 The lobby server connection has encountered an error

    Been having this issue all morning. Funny that Facebook is down as well. All my other websites are working but cannot log in to FFXVI or get FB to...

    Started by Sirene-Severe‎, 06-23-2020 02:52 AM
    2002, 2002 error
    • Replies: 1
    • Views: 135
    06-23-2020, 03:37 AM Go to last post
  2. Server Disconnecting Clients - Wireshark Proof - Server sending FIN TCP flag- BUG

    FFXIV server keeps sending FIN TCP flags to close the game connection and cause constant 90002 Disconnect Errors Here are 3 packet snippets from...

    Started by DoomAngel‎, 06-08-2020 09:49 PM
    • Replies: 5
    • Views: 493
    06-18-2020, 07:02 AM Go to last post
  3. Frequent disconnects are back

    The problems with disconnects are back after about a week of no-disconnects. Even this afternoon I played for 3.5 hours without any problems. Then...

    Started by ommos‎, 06-09-2020 10:57 AM
    • Replies: 6
    • Views: 523
    06-16-2020, 06:46 AM Go to last post
  4. i2501

    so this is the 3rd time i have had to make a ticket about this issue. Mods are dumb as a box of rocks no where in this forums description does it...

    Started by silenc‎, 05-29-2020 09:22 AM
    • Replies: 1
    • Views: 189
    05-29-2020, 09:41 AM Go to last post
  5. It's been 31 hours since I paid for crysta but I'v yet to receive it!!!

    Support Ticket Number 13444699. Paid 8.99 GBP for 899 Crysta at 5:17 AM 27 May 2020 BST. Verified by Visa. Give me my Crysta.

    Started by cactuarzzzz‎, 05-28-2020 07:32 PM
    • Replies: 1
    • Views: 270
    05-29-2020, 09:26 AM Go to last post
  6. I cannot buy anything from MogStation [401 Error]

    I've tried every possible thing conceivable. Current PC with different browsers, with/without VPN, cleared cache/cookies. Different PC/Device ...

    Started by seekheart‎, 05-28-2020 11:01 PM
    • Replies: 2
    • Views: 191
    05-29-2020, 07:38 AM Go to last post
  7. i2501

    Since mods moved my first post from tech support where its SUPPOSED to be because i need TECH support i am making another one... I need help with...

    Started by silenc‎, 05-29-2020 12:45 AM
    • Replies: 1
    • Views: 178
    05-29-2020, 06:57 AM Go to last post
  8. Crashes on Bootcamp

    Hi, I've been experiencing crashes alot ever since I started Stormblood, before that I was able to play the game without any problems at all. The...

    Started by tatchunari_‎, 05-20-2020 04:27 AM
    crash, crash error cant play, crash to desk top, direct x errors
    • Replies: 4
    • Views: 284
    05-21-2020, 07:46 AM Go to last post
  9. PS4 NP-36116-7 error

    I'm unable to successfully launch the game from PS4. No updates available for either the game or the playstation and I was able to launch and log in...

    Started by Ananymous‎, 05-17-2020 03:44 AM
    launch error, np-36116-7, playstation, ps4
    • Replies: 5
    • Views: 306
    05-19-2020, 06:47 AM Go to last post

    God bless I finally was able to log into this forum since I was having trouble before. Now then. This is a crosspost from the gamefaqs forums but.......

    Started by angelXboy‎, 05-10-2020 06:37 PM
    • Replies: 5
    • Views: 307
    05-14-2020, 08:58 AM Go to last post
  11. [unknown]: FINAL FANTASY XIV issue

    Good day, SE Team. I would like to report a bug that has been staying since 5.15 after the new changes of the new client and it doesn't let me to use...

    Started by Xinxin0205‎, 05-10-2020 11:50 AM
    • Replies: 4
    • Views: 468
    05-13-2020, 01:38 PM Go to last post
  12. World Transfer not Completed - Character not available for trasnsfer

    I was not charged for the transfer, my character stayed in Jenova, and all my friends were able to move to Mateus. It substracted one from my...

    Started by Esemanraro‎, 05-11-2020 05:14 AM
    • Replies: 1
    • Views: 203
    05-12-2020, 07:13 AM Go to last post
  13. Paying for Subscription Days in Advance with Crysta

    I wasn't sure where else to look, I bought Crysta on the mog station and am trying to pay for some additional subscription days in advance, (I'm...

    Started by PAHNKAPIE‎, 05-11-2020 04:45 PM
    • Replies: 1
    • Views: 291
    05-12-2020, 07:02 AM Go to last post
  14. Launcher Problems

    Hiya all, posting here cos even though I'm on a JP Server, I don't speak a lick of the language. I recently reinstalled the game due to some...

    Started by BladedMule‎, 04-28-2020 08:27 PM
    • Replies: 5
    • Views: 367
    05-01-2020, 09:13 AM Go to last post
  15. Constant Disconnects Error 90002 - PLEASE READ

    Server: Midgardsormr FFXIV Connection Server IP: I have tried all of the solutions provided by SQUARE-Enix over the last week, and...

    Started by DoomAngel‎, 04-18-2020 05:51 AM
    2 Pages
    1 2
    • Replies: 19
    • Views: 1,737
    04-28-2020, 01:45 AM Go to last post
  16. Constant Disconnects Error 90002

    Since FFXIV support has yet to respond or give any help to my issue, I'm posting again with a link to my unresolved open issue: ...

    Started by DoomAngel‎, 04-25-2020 11:13 AM
    • Replies: 0
    • Views: 242
    04-25-2020, 11:13 AM Go to last post
  17. [Aether -> Siren] Reporting same Issues as Crystal and Elemental; severe packet loss

    Experiencing consistent and severe packet loss, 90002, 90006, 90003 and 20002 errors. Applied the following advice and saw no improvements: ...

    Started by Ithane‎, 04-18-2020 07:47 PM
    • Replies: 1
    • Views: 359
    04-22-2020, 04:39 AM Go to last post
  18. 90002 errors ruining PotD solo runs

    I have been trying to get the 1-200 solo title for ages. Ages. I am frequently plagued by 902 errors whenever I play Palace of the Dead, and there is...

    Started by Aggomarr‎, 04-21-2020 01:39 AM
    90002 error, palace of the dead, solo
    • Replies: 3
    • Views: 296
    04-22-2020, 03:33 AM Go to last post
  19. Cannot login via lanucher but can access everything else

    Having problems trying to login to play the game, saying that my ID and/or password is incorrect. However I can access Mog Station, the forums...

    Started by Psydeus‎, 04-21-2020 07:52 PM
    • Replies: 1
    • Views: 208
    04-22-2020, 01:57 AM Go to last post
  20. network path has packet loss problems

    Starting on 4/14/20 I started to notice some connectivity issues to the FFXIV server I play on (Gilgamesh). I started to do the standard...

    Started by Avnerd‎, 04-17-2020 09:21 AM
    2 Pages
    1 2
    connection issues, disconnected from server, lag, network delay, packet loss
    • Replies: 13
    • Views: 1,063
    04-18-2020, 07:44 AM Go to last post

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