Forum Top: Separate Support Required

Many years ago I deleted my character and had her restored with no issue. Thank you Square-Enix. On February 18th of this year I accidentally...

I cant for the life of me figure this out. Menus, music, NPCs or enemies wont load. takes 1 to 2 minutes to do things like open the map. i have...

When I try to purchase the new Addon I get an Error message that something is not ok with my account. Then I try to log into the site shown which...

can anyone help me on how i get my character back? my PSN & SE account was hacked, and my character was deleted, anyone have any suggestions? i...

can anyone help me on how i get my character back? my PSN & SE account was hacked, and my character was deleted, anyone have any suggestions?...

Hello? Why did my topic get moved and I wasn't contacted about this? ...

My PC was crashing a lot while playing FFXIV, so I decided to download it on my laptop and take my pc in repairs later. Now I made the horrible...

Hi i lost my retainers when transfering from 1 server to another and been attempting to get my issues resolved for the past couple of months...

I have screen shots of an admin of the NN being abusive and biased towards me. Who do I need to speak to about this?

As I am unsure where else I could post this I'm posting it here. I recently sent my friend a recruit a friend code, she said she entered it and...

Hello, I know there a lot of this threads but well we need a solution to this. I'm in Brazil and I get a lot of lag, ms wise, like 300ms and thats...

So a friend of mine has tried to rejoin the game after unsubbing 14 months ago, but per Mog Station, he has no valid service account. However, his...

I have looked around everywhere and did submit a separate support ticket already that asked for additional information I provided... but atm I'm 2...

I try to open the companion app today and it kept crashing. It does the version check and all it gives me is a crash with error 320000 and the...

Not sure if my ticket went through since I didn't get an email notification, so I'll post this here too. For some reason all my Palace of the Dead...

Trying to log into the game and it's saying I don't have enough space for to download update. I have over 50 gigs free. Um what?!

Hi, I got the FFXIV complete edition for PS4, and I can get to the log in screen which i can log in fine but on the next screen I get: "Please...

I attempted to purchase a subscription this morning and it didn't even go through besides the 1$. I attempted again and this time it went through...

Sent support ticket, no need for post.