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Forum Top: Separate Support Required

  1. Sticky Thread Sticky: Welcome to the "Separate Support Required" Forum!

    This subforum will serve as a place to indicate that support is not able to be offered by Square Enix for the particular concern. While we may...

    Started by Luxpheras‎, 12-05-2017 04:35 AM
    • Replies: 0
    • Views: 3,171
    12-05-2017, 04:35 AM Go to last post
  1. The Ties that Bind Issue

    Hopefully this is the right place to report my issue, I accidentally posted it to the wrong forum last night...anyway. My issue is I had started...

    Started by Gemmies‎, 07-06-2018 04:15 AM
    • Replies: 1
    • Views: 61
    07-06-2018, 06:53 AM Go to last post
  2. Can't register Stormblood key in mogstation

    My wife and I decided to get back into FFXIV due to the recent Steam sale having SB for half off. I upgrade my account without a problem, but when...

    Started by Kaostick‎, 07-05-2018 03:46 AM
    • Replies: 3
    • Views: 119
    07-06-2018, 01:51 AM Go to last post
  3. 'Stuck' PS4 Login

    I'm totally confused. I have a valid PC account with Stormblood. I go and purchase the PS4 version on the PS4 store - but a previous trial account...

    Started by reidb‎, 07-04-2018 03:50 PM
    • Replies: 1
    • Views: 99
    07-06-2018, 01:42 AM Go to last post
  4. Lost FC House Due To Inactivity But Was Active

    Alright. So. The reason I am placing this in technical support is because this confuses me and, in my opinion, makes no sense. About a week ago,...

    Started by SunakoValentine‎, 06-25-2018 06:20 PM
    bug, exploit, housing, housing action, housing bug
    • Replies: 9
    • Views: 344
    06-26-2018, 07:07 AM Go to last post
  5. Is it possible to link FFXIV account to new PSN without purchasing the game again?

    I am curious if there is a way to link my FFXIV account to a new Playstation Network ID (PSN) without having to rebuy the game. Would I be able to do...

    Started by Malachai‎, 06-24-2018 09:07 AM
    account management, playstation 4, psn, psn account
    • Replies: 1
    • Views: 137
    06-26-2018, 03:08 AM Go to last post
  6. Help me with the i2501 error code on subscription

    i cant buy subscription with my crysta due to this "You cannot use this function. Please contact the SQUARE ENIX Support Centre for additional...

    Started by Telga‎, 06-22-2018 04:50 PM
    • Replies: 1
    • Views: 84
    06-23-2018, 02:18 AM Go to last post
  7. Game registered to SE Account but cant log in to FF14 related services

    So my girlfriend bought the FFXIV complete edition that includes ARR, HW and SB for PS4. She registered it to her Square Enix Account, connected her...

    Started by Exidrial‎, 06-20-2018 05:57 AM
    • Replies: 5
    • Views: 232
    06-21-2018, 03:24 AM Go to last post
  8. Latin America ping issues still unresolved

    Hello. We are still having a lot of ping issues from South America ISP. Telefonica is sending us to a route to Europe before going into NA...

    Started by Keleg‎, 06-14-2018 02:52 AM
    ping
    • Replies: 5
    • Views: 275
    06-20-2018, 09:20 PM Go to last post
  9. Keep Geeting 90k Error and Unable to connect to server Error for the past week.

    So for the past week I've been disconnecting in and out of game my friends in my free company have been having the same issue its for the Excalibur...

    Started by Shinjisake‎, 05-25-2018 02:45 AM
    2 Pages
    1 2
    • Replies: 18
    • Views: 988
    06-19-2018, 11:39 AM Go to last post
  10. Help ERROR i2501

    Hi, after added a Crysta to my account to renew subscription it showed me the Error i2501. Any tip?

    Started by AlvinOwl‎, 06-05-2018 04:47 AM
    #subscription #errori2501
    • Replies: 2
    • Views: 124
    06-19-2018, 07:17 AM Go to last post
  11. Legacy Chocobo and Goobue missing

    I know ARR has been out for a LONG time, I just never got around to making a ticket about it. I don't have my Legacy Chocobo or Goobue. I don't...

    Started by Imsaffor‎, 06-16-2018 08:33 AM
    • Replies: 3
    • Views: 199
    06-19-2018, 03:29 AM Go to last post
  12. Mog station error i2501 cant use credit card or steam wallet

    Keep on getting error i2501 when trying to pay for anything with my credit card and steam wallet. The latter being my preferred choice of payment. I...

    Started by KillahBeans‎, 06-17-2018 05:42 AM
    i2501, mog station, steam wallet
    • Replies: 1
    • Views: 129
    06-19-2018, 01:42 AM Go to last post
  13. Chaos DC Packet Loss returns.

    PC Player. In the UK. Hard wired connection.

    Started by Sythen‎, 06-11-2018 10:21 PM
    • Replies: 3
    • Views: 362
    06-18-2018, 11:32 PM Go to last post
  14. Rubberbanding/Lag as of 5/17/2018

    I've been playing the game since last April and had no issues with lag (outside of the DDoS situations). Suddenly on 5/17/2018 I now have permanent...

    Started by Gaealiege‎, 05-20-2018 11:33 PM
    2 Pages
    1 2
    • Replies: 15
    • Views: 1,107
    06-12-2018, 12:45 PM Go to last post
  15. Legacy

    I have been back to the game for 3 about weeks. I left for about 4 years or so. I was beta tester for this game, and played 1.0. It didn't...

    Started by TeaCup‎, 06-11-2018 07:56 PM
    legacy chocobo, missing achievement ranks
    • Replies: 3
    • Views: 218
    06-12-2018, 06:44 AM Go to last post
  16. Help With Callback Event?

    I tried calling a few of my friends back to the game, all of them are well over the required inactive time, all of them have checked their junk mail...

    Started by Vave‎, 05-27-2018 08:14 AM
    callback campaign, no email
    • Replies: 2
    • Views: 229
    06-09-2018, 08:56 AM Go to last post
  17. Squadron quest not showing

    Okay so I have all the requirements for the squadron quest, but it isn’t showing up. I double checked everything and I have done it all. Rank is high...

    Started by LeonTrifang‎, 06-08-2018 04:32 AM
    • Replies: 1
    • Views: 85
    06-08-2018, 06:51 AM Go to last post
  18. Sticky Keys Accessibility Feature Not Working

    The Sticky Keys Accessibility feature is not working in the Windows client of the game. Is there a program or way to enable this feature somehow...

    Started by Cleanse‎, 06-01-2018 08:43 AM
    accessibility
    • Replies: 4
    • Views: 263
    06-08-2018, 03:19 AM Go to last post
  19. My Account was suspended after psn went down?

    Hi i want to know how can i get my account unbanned since i wasnt even using any malicious program or doing anything illegal i am a PS4 user and it...

    Started by Aznsanada‎, 06-07-2018 07:55 PM
    • Replies: 1
    • Views: 254
    06-08-2018, 03:01 AM Go to last post
  20. Error 601, Error 401 .. etc </3 unable to buy stuff

    Since the new patch released, there are also maintenance started end of April about the credit/debit .. etc, payment methods. i was expecting all...

    Started by AdboY‎, 06-01-2018 03:27 PM
    error mog station payment, error401, error601
    • Replies: 7
    • Views: 309
    06-05-2018, 01:40 AM Go to last post

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