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Forum Top: Separate Support Required

  1. Sticky Thread Sticky: Welcome to the "Separate Support Required" Forum!

    This subforum will serve as a place to indicate that support is not able to be offered by Square Enix for the particular concern. While we may...

    Started by Luxpheras‎, 12-05-2017 04:35 AM
    • Replies: 0
    • Views: 3,238
    12-05-2017, 04:35 AM Go to last post
  1. Made a mistake, restore would be helpful

    Hello I transferred servers and forgot roughly 15 million Gil worth of items in the FC chest. (A friend already has said items in their posession....

    Started by Daniolaut‎, Today 05:11 AM
    • Replies: 2
    • Views: 75
    Today, 05:54 AM Go to last post
  2. Error i2501 When trying to activate my registration key.

    I'm aware that this has happened to others in the past, I've tried their solutions but nothing seems to work. So I bought 2 keys for myself and my...

    Started by Jbien‎, 09-24-2018 08:06 PM
    • Replies: 1
    • Views: 56
    Yesterday, 01:49 AM Go to last post
  3. ps4 version keeps downloading update

    my ps4 keeps repeatedly downloading a 12gb update. It installs, i can play the game. Then i notice its downloading another 12gb update. This has...

    Started by Lilseph‎, 09-19-2018 01:53 PM
    • Replies: 1
    • Views: 105
    09-20-2018, 02:07 AM Go to last post
  4. Housing Refund and Items Missing

    I've got a ticket open through the in game support, so not sure if it will help posting in here as well. My FC Housing was demolished 31 days ago,...

    Started by khovel‎, 09-11-2018 10:45 PM
    housing demolition
    • Replies: 7
    • Views: 268
    09-12-2018, 08:13 AM Go to last post
  5. Support Center Attention please

    Ok, title is a tag for the SC people, now the issue. I just started on a new server, Faerie, to join some friends of mine. I was playing tonight and...

    Started by PretzJG‎, 09-10-2018 01:10 PM
    • Replies: 4
    • Views: 168
    09-11-2018, 02:56 AM Go to last post
  6. Ceremonial Issue

    Before any pelting occurs about this, this issue appears to be very secluded. There are some posts with no replies and solutions, and posting this in...

    Started by flandresdm‎, 09-04-2018 11:59 AM
    ceremonial
    • Replies: 3
    • Views: 198
    09-06-2018, 07:08 AM Go to last post
  7. helpe. problem when making an item

    I bought an article from mogstation and still do not send it to me. The spent more than 40 minutes and i have my mail emply. help me please ...

    Started by Akross‎, 09-06-2018 05:33 AM
    • Replies: 2
    • Views: 83
    09-06-2018, 06:05 AM Go to last post
  8. Game won't launch

    I'm having a similar problem that someone else posted about. I downloaded an update and now I'm receiving the error ws-37397-9 when I try to start...

    Started by veraca‎, 09-03-2018 07:09 AM
    ps4, ws-37397-9
    • Replies: 2
    • Views: 121
    09-05-2018, 05:34 AM Go to last post
  9. FFXIV PS4 Forcefully Data Deleted & Wedding Help

    I was supposed to get married with someone today but suddenly a new patch appeared on my console, reverting FFXIV 'Stormblood' to just 'A Ream...

    Started by MakuX‎, 09-02-2018 12:25 AM
    ps4, updates, wedding
    • Replies: 5
    • Views: 323
    09-05-2018, 04:07 AM Go to last post
  10. Error i2501

    Finally got my account back after 2 years! Legacy char - in game since beta 1.0 Got a permanent error i2501 and no one ever didnt help me from...

    Started by Kugata‎, 09-03-2018 07:35 PM
    • Replies: 1
    • Views: 98
    09-05-2018, 03:13 AM Go to last post
  11. Getting Penalties

    So since the update finished all day me and members of my FC have been getting the 30 min Duty Finder penalty from withdrawing from quests that we...

    Started by Seikatsu08‎, 08-22-2018 03:03 PM
    duty, ffxiv, penalty
    • Replies: 4
    • Views: 233
    08-24-2018, 08:45 AM Go to last post
  12. Question About Security Question/Answer

    Hi! I hope I'm posting this in the right forum? To get to the point, I logged into my brother's FFXIV account on my ps4 to help him out with some...

    Started by spiral-paynt‎, 08-20-2018 04:23 AM
    • Replies: 2
    • Views: 143
    08-21-2018, 02:00 AM Go to last post
  13. Failure of purchase

    Last week..i’d already purchased two of tale of adventures and then i only received 1 tale..the rest one i didnt receive and waited for couple of...

    Started by Elvishuy‎, 08-17-2018 02:40 AM
    • Replies: 1
    • Views: 115
    08-17-2018, 03:14 AM Go to last post
  14. RMT Guild on Coeurl!

    How do you report multiple RMT's? My server is having major issues with all the RMT's it is pathetic. Come on SE get rid of them.

    Started by BoazJochin‎, 08-15-2018 10:06 AM
    • Replies: 6
    • Views: 259
    08-16-2018, 02:57 AM Go to last post
  15. Item disappeared

    I submitted this as a bug report in game then realized they don't respond to those but I kind of do need a response for this. Anyways, I made a...

    Started by Elamys‎, 08-11-2018 01:22 AM
    • Replies: 7
    • Views: 480
    08-14-2018, 04:11 AM Go to last post
  16. EXTREME lag (ongoing)

    The previous thread was closed but this issue is still ongoing. Still waiting for a reply from my ISP regarding the port forwarding. Previous...

    Started by Elyseon‎, 07-11-2018 08:29 AM
    2 Pages
    1 2
    • Replies: 10
    • Views: 837
    08-10-2018, 06:30 AM Go to last post
  17. Constant 90002

    Ive been having this issue for a long time now since around the start of the year. Sometimes its more often than others but this last month it has...

    Started by IzzyMerrigold‎, 07-28-2018 03:02 AM
    • Replies: 3
    • Views: 222
    08-10-2018, 03:11 AM Go to last post
  18. Need help!! what does this mean? i'm having high pings and lags since 4.25

    I did the tracert, which i see on the forums, but i dont exactly know what it means. Contacted SE support, and tried a few options which they gave...

    Started by alexireaper‎, 08-05-2018 02:40 PM
    high latency, lag
    • Replies: 7
    • Views: 390
    08-10-2018, 01:53 AM Go to last post
  19. Can't transfer worlds

    I'm trying to transfer an account from one server to another. I can't get past the payment option because I get an error when entering my credit...

    Started by PaalHenrik‎, 07-28-2018 05:14 PM
    • Replies: 1
    • Views: 134
    07-31-2018, 01:14 AM Go to last post
  20. FanFest 2019 Pre-Sale E-mail Issue

    Hi, I'm having an issue wherein I have not received an e-mail regarding the pre-sale whereas the other people in my FC have all received theirs....

    Started by KremlinDusk‎, 07-21-2018 01:45 AM
    • Replies: 1
    • Views: 171
    07-21-2018, 01:52 AM Go to last post

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