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Forum Top: Separate Support Required

  1. Sticky Thread Sticky: Welcome to the "Separate Support Required" Forum!

    This subforum will serve as a place to indicate that support is not able to be offered by Square Enix for the particular concern. While we may...

    Started by Luxpheras‎, 12-05-2017 04:35 AM
    • Replies: 0
    • Views: 4,392
    12-05-2017, 04:35 AM Go to last post
  1. i2501

    so this is the 3rd time i have had to make a ticket about this issue. Mods are dumb as a box of rocks no where in this forums description does it...

    Started by silenc‎, 05-29-2020 09:22 AM
    • Replies: 1
    • Views: 112
    05-29-2020, 09:41 AM Go to last post
  2. It's been 31 hours since I paid for crysta but I'v yet to receive it!!!

    Support Ticket Number 13444699. Paid 8.99 GBP for 899 Crysta at 5:17 AM 27 May 2020 BST. Verified by Visa. Give me my Crysta.

    Started by cactuarzzzz‎, 05-28-2020 07:32 PM
    • Replies: 1
    • Views: 210
    05-29-2020, 09:26 AM Go to last post
  3. I cannot buy anything from MogStation [401 Error]

    I've tried every possible thing conceivable. Current PC with different browsers, with/without VPN, cleared cache/cookies. Different PC/Device ...

    Started by seekheart‎, 05-28-2020 11:01 PM
    • Replies: 2
    • Views: 121
    05-29-2020, 07:38 AM Go to last post
  4. i2501

    Since mods moved my first post from tech support where its SUPPOSED to be because i need TECH support i am making another one... I need help with...

    Started by silenc‎, 05-29-2020 12:45 AM
    • Replies: 1
    • Views: 113
    05-29-2020, 06:57 AM Go to last post
  5. Crashes on Bootcamp

    Hi, I've been experiencing crashes alot ever since I started Stormblood, before that I was able to play the game without any problems at all. The...

    Started by tatchunari_‎, 05-20-2020 04:27 AM
    crash, crash error cant play, crash to desk top, direct x errors
    • Replies: 4
    • Views: 200
    05-21-2020, 07:46 AM Go to last post
  6. PS4 NP-36116-7 error

    I'm unable to successfully launch the game from PS4. No updates available for either the game or the playstation and I was able to launch and log in...

    Started by Ananymous‎, 05-17-2020 03:44 AM
    launch error, np-36116-7, playstation, ps4
    • Replies: 5
    • Views: 229
    05-19-2020, 06:47 AM Go to last post

    God bless I finally was able to log into this forum since I was having trouble before. Now then. This is a crosspost from the gamefaqs forums but.......

    Started by angelXboy‎, 05-10-2020 06:37 PM
    • Replies: 5
    • Views: 262
    05-14-2020, 08:58 AM Go to last post
  8. [unknown]: FINAL FANTASY XIV issue

    Good day, SE Team. I would like to report a bug that has been staying since 5.15 after the new changes of the new client and it doesn't let me to use...

    Started by Xinxin0205‎, 05-10-2020 11:50 AM
    • Replies: 4
    • Views: 402
    05-13-2020, 01:38 PM Go to last post
  9. World Transfer not Completed - Character not available for trasnsfer

    I was not charged for the transfer, my character stayed in Jenova, and all my friends were able to move to Mateus. It substracted one from my...

    Started by Esemanraro‎, 05-11-2020 05:14 AM
    • Replies: 1
    • Views: 144
    05-12-2020, 07:13 AM Go to last post
  10. Paying for Subscription Days in Advance with Crysta

    I wasn't sure where else to look, I bought Crysta on the mog station and am trying to pay for some additional subscription days in advance, (I'm...

    Started by PAHNKAPIE‎, 05-11-2020 04:45 PM
    • Replies: 1
    • Views: 230
    05-12-2020, 07:02 AM Go to last post
  11. Launcher Problems

    Hiya all, posting here cos even though I'm on a JP Server, I don't speak a lick of the language. I recently reinstalled the game due to some...

    Started by BladedMule‎, 04-28-2020 08:27 PM
    • Replies: 5
    • Views: 266
    05-01-2020, 09:13 AM Go to last post
  12. Constant Disconnects Error 90002 - PLEASE READ

    Server: Midgardsormr FFXIV Connection Server IP: I have tried all of the solutions provided by SQUARE-Enix over the last week, and...

    Started by DoomAngel‎, 04-18-2020 05:51 AM
    2 Pages
    1 2
    • Replies: 19
    • Views: 1,297
    04-28-2020, 01:45 AM Go to last post
  13. Constant Disconnects Error 90002

    Since FFXIV support has yet to respond or give any help to my issue, I'm posting again with a link to my unresolved open issue: ...

    Started by DoomAngel‎, 04-25-2020 11:13 AM
    • Replies: 0
    • Views: 161
    04-25-2020, 11:13 AM Go to last post
  14. [Aether -> Siren] Reporting same Issues as Crystal and Elemental; severe packet loss

    Experiencing consistent and severe packet loss, 90002, 90006, 90003 and 20002 errors. Applied the following advice and saw no improvements: ...

    Started by Ithane‎, 04-18-2020 07:47 PM
    • Replies: 1
    • Views: 299
    04-22-2020, 04:39 AM Go to last post
  15. 90002 errors ruining PotD solo runs

    I have been trying to get the 1-200 solo title for ages. Ages. I am frequently plagued by 902 errors whenever I play Palace of the Dead, and there is...

    Started by Aggomarr‎, 04-21-2020 01:39 AM
    90002 error, palace of the dead, solo
    • Replies: 3
    • Views: 209
    04-22-2020, 03:33 AM Go to last post
  16. Cannot login via lanucher but can access everything else

    Having problems trying to login to play the game, saying that my ID and/or password is incorrect. However I can access Mog Station, the forums...

    Started by Psydeus‎, 04-21-2020 07:52 PM
    • Replies: 1
    • Views: 172
    04-22-2020, 01:57 AM Go to last post
  17. network path has packet loss problems

    Starting on 4/14/20 I started to notice some connectivity issues to the FFXIV server I play on (Gilgamesh). I started to do the standard...

    Started by Avnerd‎, 04-17-2020 09:21 AM
    2 Pages
    1 2
    connection issues, disconnected from server, lag, network delay, packet loss
    • Replies: 13
    • Views: 868
    04-18-2020, 07:44 AM Go to last post
  18. PS4 Error (NP-36116-7)

    Worked fine earlier this morning. When trying to start the game it connects to the PlayStation network. Game starts to initialize. Then gets Error...

    Started by BuckySnapdragon‎, 04-18-2020 03:30 AM
    • Replies: 7
    • Views: 343
    04-18-2020, 06:04 AM Go to last post
  19. About pay with debit card

    Hello I just pay with my debit card to buy Eternal bound and then it has a problem I don't get any things and my money is gone hope u guys can help

    Started by Zuzugi‎, 04-11-2020 08:35 PM
    additional service, debit card, eternal bound, pay
    • Replies: 4
    • Views: 305
    04-14-2020, 02:15 AM Go to last post
  20. Consistent 90006, 90002 errors!

    I've been constantly getting these two error codes around 10 times in 30 minon both PC and PS4, I reset my router and modem updated firmwares on both...

    Started by iBerserker‎, 03-29-2020 09:00 AM
    90002, 90006, 90k, error, game crash
    • Replies: 4
    • Views: 401
    04-02-2020, 03:29 AM Go to last post

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