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Forum Top: Support Center Ticket Created

  1. Sticky Thread Sticky: Welcome to the "Support Center Ticket Created" Forum!

    This subforum serves as means to indicate the status of a technical issue that requires private communication. When a ticket is created for further...

    Started by Luxpheras‎, 12-05-2017 04:34 AM
    • Replies: 0
    • Views: 5,463
    12-05-2017, 04:34 AM Go to last post
  1. Error i2501

    I have no where else to turn to, I have tried everything I have found online. I purchased 50$ of Crysta using my Paypal, I was charged and obtained...

    Started by goldenrobby‎, 06-13-2020 05:29 AM
    2501, error, fix, mogstation, support
    • Replies: 1
    • Views: 251
    06-13-2020, 06:44 AM Go to last post
  2. Registration code is invalid

    Purchased FFXIV Shadowbringers collectors edition. NOTHING.....and I tried over a dozen combination of ways could I get the MOOG station to accept...

    Started by loganone99‎, 06-04-2020 05:16 AM
    code invalid
    • Replies: 1
    • Views: 223
    06-04-2020, 06:08 AM Go to last post
  3. Need help with i2501 issue

    I recently bought the Shadowbringers PC download standard edition. Upon applying the code in the mogstation, I get the error i2501. I emailed...

    Started by taykz1990‎, 06-02-2020 02:21 AM
    • Replies: 1
    • Views: 215
    06-02-2020, 06:20 AM Go to last post
  4. i2501

    well back to making forum posts about this because support tickets are useless. GM Ariana reached out to me 2 days ago because i was putting...

    Started by silenc‎, 05-31-2020 04:41 AM
    • Replies: 1
    • Views: 177
    06-02-2020, 06:14 AM Go to last post
  5. Immediate Support Required: Compromised account

    My account info has been compromised and I can't reset my password because I don't remember my security questions. This cannot wait until Monday and...

    Started by Vyzov‎, 05-31-2020 03:00 AM
    • Replies: 1
    • Views: 239
    06-02-2020, 06:09 AM Go to last post
  6. Can mod please be kind and forward this message to EU support center?

    It's been 50 hours since I received the notification from EU support center that they received my ticket but I have yet to receive the crysta. ...

    Started by cactuarzzzz‎, 05-30-2020 03:21 AM
    • Replies: 1
    • Views: 232
    05-30-2020, 05:07 AM Go to last post
  7. i2501

    i need help with error i2501 on mog station this is the 4th time a mod has deleted or moved my post can anyone assist with this.

    Started by silenc‎, 05-29-2020 09:47 AM
    • Replies: 2
    • Views: 221
    05-29-2020, 10:10 AM Go to last post
  8. Billing Payments

    I’ve been trying to pay a few times now for subscription. I’ve used 2 different cards and used different devices and internet but I still keep...

    Started by Acroki‎, 05-24-2020 01:08 PM
    • Replies: 1
    • Views: 185
    05-27-2020, 05:09 AM Go to last post
  9. IN Game Frame Rate Limiter Broken on Gsync.

    Edit - Ticket Number: 13299751 I've posted about this in May last year and haven't seen any fixes implemented yet. When using a High Refresh...

    Started by Jibs‎, 05-12-2020 04:05 PM
    fps, gsync, limit, refresh rate
    • Replies: 1
    • Views: 228
    05-13-2020, 06:36 AM Go to last post
  10. Unable to use the touchpad on DS4 controller on Mac client

    As title. Unable to use the touchpad on DS4 controller on Mac client, both wired and Bluetooth. Had to calibrate to use the share button instead....

    Started by Ythen‎, 04-24-2020 06:10 AM
    • Replies: 3
    • Views: 293
    04-25-2020, 07:11 AM Go to last post
  11. Issues Opening the Launcher (Mac)

    Hello. I have tried multiple times of re-installing the game and updating my computer to try and get this to work, but nothing seems to work. These...

    Started by ScruffyGoatDrago‎, 04-01-2020 09:57 AM
    • Replies: 5
    • Views: 460
    04-03-2020, 03:56 AM Go to last post
  12. Cancelling additional Retainers

    I have paid for additional retainers for a few months and would like to cancel these additional retainers from my subscription. However, I can't...

    Started by WindyGamer‎, 03-08-2020 03:54 AM
    cancelling, confusing, retainers
    • Replies: 6
    • Views: 666
    03-10-2020, 01:14 AM Go to last post
  13. Need Help contacting support

    Long story short I must have put the wrong birthday into my account when making it, I'm trying to change it to the correct one for security purposes...

    Started by Red_Marine‎, 02-17-2020 12:14 PM
    • Replies: 2
    • Views: 590
    02-19-2020, 03:56 AM Go to last post
  14. Rubberbanding on Chaos/ Louisoix

    Hello everyone, I started playing this game 3 days ago and I noticed a larger ammount of random rubberbanding. I wonder if someone else is...

    Started by EmptyWaves‎, 12-25-2019 07:16 AM
    2 Pages
    1 2
    1 Deleted Post(s)
    • Replies: 13
    • Views: 1,956
    12-31-2019, 03:43 AM Go to last post
  15. Cannot add crysta to my account

    I'm not entirely certain that this is the place to post this, so please feel free to let me know if I should move it or delete it. In order to...

    Started by An0nn‎, 11-27-2019 05:50 PM
    • Replies: 9
    • Views: 1,345
    11-28-2019, 02:25 AM Go to last post
  16. Error : FINAL FANTASY XIV has not yet been registered with this service account...

    Hi, I have recently downloaded the trial version at home and started playing it, everything was fine until I tried logging in from a internet...

    Started by Xplode‎, 09-21-2019 02:44 PM
    • Replies: 1
    • Views: 866
    09-24-2019, 01:22 AM Go to last post
  17. Steam user still can't log in

    So I am a Steam user with all of my game and expansion codes registered through Mog Station. My mog station service account that has all my game...

    Started by Mediocre_Guy‎, 09-02-2019 05:57 AM
    • Replies: 3
    • Views: 908
    09-04-2019, 01:21 AM Go to last post
  18. Cannot log-in.

    After this 5.08 patch, I'm having trouble logging in. I run the launcher, type in my password and it gives me the, "FINAL FANTASY XIV has not yet...

    Started by AxSalinas‎, 08-30-2019 03:49 AM
    • Replies: 1
    • Views: 1,011
    08-30-2019, 03:57 AM Go to last post
  19. Mog Station Item Problem

    I accidentally placed my purchased Mog Station items on the wrong character. How do I transfer it to my intended character instead?

    Started by Dieshl‎, 08-28-2019 01:43 AM
    • Replies: 1
    • Views: 639
    08-28-2019, 02:10 AM Go to last post
  20. Took my Crysta but didnt give me 30 day subcription

    Took my Crysta but didnt give me 30 day subcription. so i payed with paypal/debit card. Can i get my Crysta back?

    Started by lokiilox‎, 08-17-2019 07:09 AM
    • Replies: 2
    • Views: 667
    08-20-2019, 01:17 AM Go to last post

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