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Forum Top: Being Addressed/Currently Reviewing

  1. Sticky Thread Sticky: Welcome to the "Being Addressed/Under Review" Forum!

    This forum will serve as a place for the support team to review issues reported by users and assist them in reaching a resolution. Please note...

    Started by Gildrein‎, 08-22-2013 06:16 PM
    • Replies: 0
    • Views: 21,847
    08-22-2013, 06:16 PM Go to last post
  1. Freeze on teleporting into Idyllshire (DirectX 11)

    Frequently my game will freeze on a loading screen when teleporting into Idyllshire. I've let it run there for up to 10 minutes, but it does not...

    Started by Aeternel‎, 09-16-2015 02:44 PM
    1 Deleted Post(s)
    • Replies: 2
    • Views: 394
    02-01-2016, 08:52 AM Go to last post
  2. DX11 Issue

    For some reason, while in DX11 the Aftcastle area for Limsa Lominsa seems to cause my computer to "enter power saver" mode, the screen turns black,...

    Started by Zer0Virus‎, 09-06-2015 03:38 AM
    2 Pages
    1 2
    • Replies: 13
    • Views: 1,761
    01-31-2016, 08:50 PM Go to last post
  3. Constant 90002 Error

    Get this several times a day, usually ~30 min or so. Never any other 90k error, just this exact one. Brighthouse Internet connection, 170 DL/15 UP...

    Started by Rydis‎, 07-12-2015 04:06 AM
    14 Pages
    1 2 3 ... 14
    1 Deleted Post(s)
    • Replies: 138
    • Views: 15,961
    01-31-2016, 04:26 AM Go to last post
  4. 90001 and 90002

    What gives? This worked fine for months and months. Then a week ago it happened where I couldn't log in at all kept getting the error. I did...

    Started by Alex_Lenderson‎, 09-22-2015 12:06 PM
    2 Pages
    1 2
    • Replies: 15
    • Views: 1,521
    01-31-2016, 04:15 AM Go to last post
  5. Shadows/Textures flickering and shimmering

    Hello, I just downloaded the game and I've been having this issue that is ruining my immersion. Whenever I move my character the (although the...

    Started by Oxmodial‎, 06-26-2014 01:22 AM
    3 Pages
    1 2 3
    • Replies: 21
    • Views: 4,848
    12-29-2015, 01:10 PM Go to last post
  6. Consistent Game Crashing [Exception code: 0xc0000005]

    Since I have installed this game a few months ago I keep getting seemingly random game crashes that take me back to desktop. Upon inspecting my...

    Started by PaladinTasq‎, 05-03-2014 09:29 AM
    3 Pages
    1 2 3
    • Replies: 29
    • Views: 8,757
    12-12-2015, 08:04 AM Go to last post
  7. "FFXIV has stopped working"

    Basic info: Win 10 Pro 64 bit, updated to Sep 9 2015. Nvidia GeFort GTX 780, using driver 355.60. FFXIV, updated to Sep 8 2015 hotfix using DX11....

    Started by Zahara‎, 09-10-2015 09:46 AM
    • Replies: 6
    • Views: 1,019
    12-09-2015, 12:47 PM Go to last post
  8. HUGE CONNECTION PROBLEM

    I'm so sick of getting disconnected by the 90k error every two minutes. I've contacted my ISP and my connection is more than fine, I've power cycled...

    Started by AshesOfAutumn‎, 05-18-2014 11:34 PM
    33 Pages
    1 2 3 ... 33
    2 Deleted Post(s)
    • Replies: 326
    • Views: 58,906
    11-28-2015, 12:27 PM Go to last post
  9. Lag Issue - ISP or Hardware?

    http://i.imgur.com/hA6bM18.png The above image is an example of the latency issues I've been having where the map takes a bit to load for some...

    Started by Tizerak‎, 09-18-2015 05:43 AM
    2 Pages
    1 2
    delay problems, lag, latency
    • Replies: 16
    • Views: 2,130
    10-13-2015, 09:29 AM Go to last post
  10. Crashing when using DX11 in pre-expansion major cities.

    I've posted about this twice now, and they have been moved to "resolved issues". THIS ISSUE IS NOT RESOLVED. It is STILL happening. Original post:...

    Started by Battlecarrier‎, 09-22-2015 12:10 AM
    • Replies: 3
    • Views: 434
    10-06-2015, 11:05 PM Go to last post
  11. Account Suspended

    My account was locked, I believe because I'm trying to log in from a different location. Same computer, just at a different house for the weekend....

    Started by Vhisz‎, 09-20-2015 01:09 PM
    • Replies: 8
    • Views: 1,033
    09-25-2015, 11:57 AM Go to last post
  12. Dialogue box

    I originally made a thread for this problem here. http://forum.square-enix.com/ffxiv/threads/157030-Dialogue-box-not-re-sizable. Same issue as...

    Started by Tiggy‎, 04-05-2014 06:45 AM
    • Replies: 7
    • Views: 1,024
    09-25-2015, 05:09 AM Go to last post
  13. Upcoming Server Move / Character Transfer Questions

    My wife and I are currently in a 2 person free company of our own making on Ragnarok. Since this server cluster is moving to Europe, we may...

    Started by KingJak‎, 09-19-2015 09:02 AM
    character transfer, eternal bonding, european server, free company
    • Replies: 1
    • Views: 374
    09-24-2015, 07:44 PM Go to last post
  14. Free Trial to Full Game

    Hi....I am from Malaysia currently on Masamune with Free Trial....so I have this question...about going to full game.....I have registered my account...

    Started by Goreg‎, 09-24-2015 02:21 AM
    • Replies: 4
    • Views: 423
    09-24-2015, 12:38 PM Go to last post
  15. Clicking Start on Launcher crashes Windows

    What the title says... twice I managed to get to the HW title page but THEN Windows crashed. This makes no sense! 7 hours ago I was playing the...

    Started by T2teddy‎, 09-23-2015 05:37 AM
    • Replies: 1
    • Views: 287
    09-24-2015, 11:21 AM Go to last post
  16. Whats the cause of Error 90002

    I bought ARR 2 weeks ago, been playing for those 2 weeks without a problem on the ultors server, but since yesterday i get that error while playing...

    Started by Saret‎, 09-21-2015 05:16 AM
    2 Pages
    1 2
    • Replies: 12
    • Views: 1,100
    09-24-2015, 12:47 AM Go to last post
  17. Account Issue with Email, very weird

    Ok so My friend hasn't played in almost 2 years and we are all getting back on. But when he logs in his password isnt working, fine he trys to...

    Started by TheoryDT‎, 09-20-2015 04:00 PM
    account registration
    • Replies: 1
    • Views: 270
    09-21-2015, 01:25 PM Go to last post
  18. Constant Crashing

    I just started constantly crashing. To add insult to injury I was mid synth on crafting a 2 star lv 60 NIN body (approximately 10m+ in mats) and my...

    Started by nyczducky‎, 09-21-2015 09:01 AM
    • Replies: 0
    • Views: 319
    09-21-2015, 09:01 AM Go to last post
  19. is there anyway to play in low resolution like 800 x 600

    as the thread name .. my computer is no good with frontline but i love to play so much please help.

    Started by Trilaksana‎, 09-18-2015 07:00 PM
    • Replies: 2
    • Views: 443
    09-21-2015, 12:13 AM Go to last post
  20. Constantly Crashing my PC

    This just started happening today. I have been playing incident free for weeks. I will launch the game, play for about 20-30 minutes, and then start...

    Started by GaryReasons‎, 09-18-2015 11:20 AM
    • Replies: 1
    • Views: 347
    09-20-2015, 08:50 PM Go to last post

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