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Forum Top: Support Center Ticket Created

  1. Sticky Thread Sticky: Welcome to the "Support Center Ticket Created" Forum!

    This subforum serves as means to indicate the status of a technical issue that requires private communication. When a ticket is created for further...

    Started by Luxpheras‎, 12-05-2017 04:34 AM
    • Replies: 0
    • Views: 5,548
    12-05-2017, 04:34 AM Go to last post
  1. Retainer renewal payment error

    Hello, I'm unable to renew my retainers on MogStation. I had no issues renewing my subscription, where the asks right away my credit card number...

    Started by HoraShadow‎, 07-25-2020 09:28 AM
    • Replies: 1
    • Views: 177
    07-28-2020, 09:18 AM Go to last post
  2. Character transfer

    So I have tried so many times today and yesterday to get this rectified. I paid for the transfer from Ultros to Hyperion. It failed to send the one...

    Started by Reavven‎, 07-12-2020 04:19 AM
    character transfer fail., world transfer
    • Replies: 1
    • Views: 170
    07-14-2020, 05:09 AM Go to last post
  3. Character transfer

    So I have tried so many times today and yesterday to get this rectified. I paid for the transfer from Ultros to Hyperion. It failed to send the one...

    Started by Reavven‎, 07-12-2020 04:16 AM
    • Replies: 1
    • Views: 138
    07-14-2020, 05:09 AM Go to last post
  4. Error i2501

    I have no where else to turn to, I have tried everything I have found online. I purchased 50$ of Crysta using my Paypal, I was charged and obtained...

    Started by goldenrobby‎, 06-13-2020 05:29 AM
    2501, error, fix, mogstation, support
    • Replies: 1
    • Views: 335
    06-13-2020, 06:44 AM Go to last post
  5. Registration code is invalid

    Purchased FFXIV Shadowbringers collectors edition. NOTHING.....and I tried over a dozen combination of ways could I get the MOOG station to accept...

    Started by loganone99‎, 06-04-2020 05:16 AM
    code invalid
    • Replies: 1
    • Views: 281
    06-04-2020, 06:08 AM Go to last post
  6. Need help with i2501 issue

    I recently bought the Shadowbringers PC download standard edition. Upon applying the code in the mogstation, I get the error i2501. I emailed...

    Started by taykz1990‎, 06-02-2020 02:21 AM
    i2501
    • Replies: 1
    • Views: 288
    06-02-2020, 06:20 AM Go to last post
  7. i2501

    well back to making forum posts about this because support tickets are useless. GM Ariana reached out to me 2 days ago because i was putting...

    Started by silenc‎, 05-31-2020 04:41 AM
    • Replies: 1
    • Views: 225
    06-02-2020, 06:14 AM Go to last post
  8. Immediate Support Required: Compromised account

    My account info has been compromised and I can't reset my password because I don't remember my security questions. This cannot wait until Monday and...

    Started by Vyzov‎, 05-31-2020 03:00 AM
    • Replies: 1
    • Views: 295
    06-02-2020, 06:09 AM Go to last post
  9. Can mod please be kind and forward this message to EU support center?

    It's been 50 hours since I received the notification from EU support center that they received my ticket but I have yet to receive the crysta. ...

    Started by cactuarzzzz‎, 05-30-2020 03:21 AM
    • Replies: 1
    • Views: 272
    05-30-2020, 05:07 AM Go to last post
  10. i2501

    i need help with error i2501 on mog station this is the 4th time a mod has deleted or moved my post can anyone assist with this.

    Started by silenc‎, 05-29-2020 09:47 AM
    • Replies: 2
    • Views: 268
    05-29-2020, 10:10 AM Go to last post
  11. Billing Payments

    I’ve been trying to pay a few times now for subscription. I’ve used 2 different cards and used different devices and internet but I still keep...

    Started by Acroki‎, 05-24-2020 01:08 PM
    • Replies: 1
    • Views: 248
    05-27-2020, 05:09 AM Go to last post
  12. IN Game Frame Rate Limiter Broken on Gsync.

    Edit - Ticket Number: 13299751 I've posted about this in May last year and haven't seen any fixes implemented yet. When using a High Refresh...

    Started by Jibs‎, 05-12-2020 04:05 PM
    fps, gsync, limit, refresh rate
    • Replies: 1
    • Views: 265
    05-13-2020, 06:36 AM Go to last post
  13. Unable to use the touchpad on DS4 controller on Mac client

    As title. Unable to use the touchpad on DS4 controller on Mac client, both wired and Bluetooth. Had to calibrate to use the share button instead....

    Started by Ythen‎, 04-24-2020 06:10 AM
    • Replies: 3
    • Views: 313
    04-25-2020, 07:11 AM Go to last post
  14. Issues Opening the Launcher (Mac)

    Hello. I have tried multiple times of re-installing the game and updating my computer to try and get this to work, but nothing seems to work. These...

    Started by ScruffyGoatDrago‎, 04-01-2020 09:57 AM
    • Replies: 5
    • Views: 495
    04-03-2020, 03:56 AM Go to last post
  15. Cancelling additional Retainers

    I have paid for additional retainers for a few months and would like to cancel these additional retainers from my subscription. However, I can't...

    Started by WindyGamer‎, 03-08-2020 03:54 AM
    cancelling, confusing, retainers
    • Replies: 6
    • Views: 720
    03-10-2020, 01:14 AM Go to last post
  16. Need Help contacting support

    Long story short I must have put the wrong birthday into my account when making it, I'm trying to change it to the correct one for security purposes...

    Started by Red_Marine‎, 02-17-2020 12:14 PM
    • Replies: 2
    • Views: 630
    02-19-2020, 03:56 AM Go to last post
  17. Rubberbanding on Chaos/ Louisoix

    Hello everyone, I started playing this game 3 days ago and I noticed a larger ammount of random rubberbanding. I wonder if someone else is...

    Started by EmptyWaves‎, 12-25-2019 07:16 AM
    2 Pages
    1 2
    1 Deleted Post(s)
    • Replies: 13
    • Views: 2,062
    12-31-2019, 03:43 AM Go to last post
  18. Cannot add crysta to my account

    I'm not entirely certain that this is the place to post this, so please feel free to let me know if I should move it or delete it. In order to...

    Started by An0nn‎, 11-27-2019 05:50 PM
    • Replies: 9
    • Views: 1,416
    11-28-2019, 02:25 AM Go to last post
  19. Error : FINAL FANTASY XIV has not yet been registered with this service account...

    Hi, I have recently downloaded the trial version at home and started playing it, everything was fine until I tried logging in from a internet...

    Started by Xplode‎, 09-21-2019 02:44 PM
    • Replies: 1
    • Views: 922
    09-24-2019, 01:22 AM Go to last post
  20. Steam user still can't log in

    So I am a Steam user with all of my game and expansion codes registered through Mog Station. My mog station service account that has all my game...

    Started by Mediocre_Guy‎, 09-02-2019 05:57 AM
    • Replies: 3
    • Views: 958
    09-04-2019, 01:21 AM Go to last post

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