Forum Top: Technical Support

When submitting a bug report, please use the below template and thoroughly fill out the necessary information. Date & Time: since july 3rd 7pm...

Over the last month, I have been running into this issue where it feels like the game freezes every few seconds. Previously, I thought my PC was at...

Good evening. Since the 7.01 patch, I keep getting an error after some time of playing. But this is never a fixed time, the error spawns...

It has returned and reared its ugly head... AGAIN. What do I need to do to fix it even though FFXIV is the ONLY thing I engage in that gets these...

I've seen a few other forum posts on this topic, but I have not seen one with a conclusive solution. I am getting a ffxiv_dx11.exe error at...

For the last week I have been issues logging into the game. Either the launcher doesn't load, can't do a version check, can't connect to lobby (2002...

Trying to play on Xbox, and I am having issues logging in on every step of the process, game asking for console restart on the Launcher, kicked back...

I'm still doing the MSQ roulette daily to level friends and I get consistent crashes every 2 to 3 days and WHEN it crashes once then it'll crash...

Hello! Last few weeks I've been randomly receiving an error "403 - Forbidden" when trying to access some threads. The error persist on diff...

I am constantly crashing with dx11 issues for the past week or two. We're talking 10-20 times a day. Computer specs: 14900k 4080S asus rog...

Hi all. This just happened today, seemingly out of nowhere. When I open the launcher (default SE launcher, not Steam), it shows the black FF logo...

So I've been FFXIV on the PS5. At random intervals the game has like a micro stutter, it's to the point where I can't enjoy the game anymore. I...

When submitting a bug report, please use the below template and thoroughly fill out the necessary information. Date & Time: 2025-06-02 00:28...

After update I get a message "Platform Error'' ''The game launcher cannot be accessed on your current paltform" still not working after restoring...

I already tried repairing Microsoft EDGE. And I don't have the Microsoft runtime installed. https://imgur.com/a/rrvOSXW

I recently updated to Windows 11, and my game is experiencing stuttering, dropping from 60-70 fps, down to 30-40 consistently. Attached the dxdiag....

Once again NTT is shown to be a garbage provider. This is the normal path once it exits my provider and enters into the NTT infrastructure. ...

I have been having issues that I have noticed most commonly in Occult Crescent but now has been occurring in normal instanced content as well as in...

For the past week I've been having an issue with my game crashing the whole computer, where my PC freezes and the audio stops, I can't interact with...

I have really good internet and never had issues playing any other game, but in ffxiv only I consistently have had terrible packet loss. It seems...