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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 23
    • Views: 17,271
    04-13-2024, 10:33 PM Go to last post
  2. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 1,701
    11-17-2023, 05:26 AM Go to last post
  3. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 51,086
    01-18-2023, 02:44 AM Go to last post
  4. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 14,486
    12-05-2017, 04:33 AM Go to last post
  1. "An unexpected error has occured. Exiting FINAL FANTASY XIV. (17)"

    An issue keeps cropping up while I am trying to play the game. Seemingly at random, the game will freeze and an error message in a separate window...

    Started by vampirace‎, 04-21-2024 07:24 AM
    • Replies: 2
    • Views: 126
    Today, 12:36 PM Go to last post
  2. Is the Xbox version's wild chat censorship a bug or is it working as intended?

    Apologies if this is the wrong place to post this. I couldn't find an existing thread on this topic. The Xbox version is subject to much stricter...

    Started by willko‎, 03-29-2024 03:47 AM
    2 Pages
    1 2
    • Replies: 13
    • Views: 1,791
    Today, 08:46 AM Go to last post
  3. DT Benchmark not launching

    Hello. I tried using the benchmark, but it won't launch : -The DT splashscreen appear -A cmd for GraphAdapterDesc.exe appear (empty) and stay...

    Started by Calysto‎, 04-14-2024 06:45 PM
    4 Pages
    1 2 3 ... 4
    2 Deleted Post(s)
    • Replies: 33
    • Views: 5,311
    Today, 12:08 AM Go to last post
  4. Xbox chat profanity filter ff14 on xbox and wanted give ff14 players info.

    So All ff14 xbox players I wanted give little update on Xbox chat profanity. So Final fantasy 14 needs update ff14 xbox client to update block chat...

    Started by Starstriker198‎, Yesterday 12:59 PM
    • Replies: 1
    • Views: 125
    Yesterday, 10:35 PM Go to last post
  5. Keeps crashing without an error message

    Hi ! I've been playing for three years with this computer and never got an issue with the game up until now. The game is basically unplayable,...

    Started by dallunatic‎, 04-19-2024 10:25 PM
    • Replies: 1
    • Views: 147
    04-20-2024, 05:13 PM Go to last post
  6. Problem with mouse control

    Hi This evening I ran into a problem with the mouse. After playing for a little while, I can't change camera angle, or movement direction, with...

    Started by Thangil‎, 04-19-2024 11:05 AM
    • Replies: 5
    • Views: 143
    04-20-2024, 05:09 PM Go to last post
  7. How to transfer id to a new computer if it's possible?

    In advance sorry if this the wrong place to post this question. Because you can no longer change the id you use in the launcher I'm unsure if I can...

    Started by MelFleetwood‎, 04-17-2024 09:42 PM
    • Replies: 3
    • Views: 180
    04-20-2024, 05:06 PM Go to last post
  8. A maingame-related error on DT benchmark

    Hi there. My friend wanted to try out the official Dawntrail benchmark to see how his computer handles it. He doesn't have a subscription active at...

    Started by JazzPlaysFF‎, 04-16-2024 01:08 AM
    benchmark, boot issue, error (0)
    • Replies: 1
    • Views: 201
    04-19-2024, 05:36 AM Go to last post
  9. Huge ping spikes that only occur in FFXIV and not in other games.

    Hello folks, in all of my days I have never felt so stumped and defeated by a technical issue. I have always been able to figure a vast majority of...

    Started by GreatGoblin‎, 11-28-2022 04:27 PM
    disdain, internet, ping, sad
    • Replies: 3
    • Views: 1,385
    04-19-2024, 05:34 AM Go to last post
  10. Very high ping, FFXIV only

    Hello! o/ I always have around 16-20ms on Light, but since yesterday I've been getting 190-200ms. I thought it was the server, but it's been like...

    Started by Lunabelle_Rose‎, 04-18-2024 06:12 AM
    internet, network, ping
    • Replies: 1
    • Views: 164
    04-19-2024, 05:25 AM Go to last post
  11. Deficiency in Wine?

    I have a Launch Program Error on the Mac Version of the game. (As seen in image) ...

    Started by Onshinn‎, 04-17-2024 07:58 PM
    • Replies: 0
    • Views: 139
    04-17-2024, 07:58 PM Go to last post
  12. FC Issue

    I made a free company a while back and due to cutting costs I had dropped ffxiv for an extended time. I was not aware of the lead role changing to...

    Started by Yor_Roegadaddy‎, 04-15-2024 10:32 PM
    data center, freecomapny, inactive
    • Replies: 2
    • Views: 209
    04-17-2024, 02:00 AM Go to last post
  13. Playing on Xbox Series X. The cursor speed/smoothness on the map needs work

    Playing on the Xbox Series X using a controller, I have trouble using the cursor with the analog stick while looking at the map. It is dificult to...

    Started by radmuskai‎, 04-16-2024 11:52 PM
    • Replies: 0
    • Views: 153
    04-16-2024, 11:52 PM Go to last post
  14. Black Screen when launching the game

    So, it's not a problem i personally have but rather a friend of mine who downloaded the Free Trial. While her boyfriend seemingly downloaded the game...

    Started by Alex998‎, 04-16-2024 09:22 PM
    • Replies: 0
    • Views: 138
    04-16-2024, 09:22 PM Go to last post
  15. Why there are no option to totally turn off DLSS and FSR on benchmark

    I understand what are those functionality, pros and cons. At 2K/4K resolution, they might be great for balancing graphic and performance. But at...

    Started by Nono_mrkb‎, 04-15-2024 11:42 AM
    • Replies: 2
    • Views: 323
    04-16-2024, 11:07 AM Go to last post
  16. dlss/fsr question

    I figured out if you switch to FSR and keep it at 100% youre running the benchmark with no image help but as for DLSS, does it include DLAA on any...

    Started by Acelyn‎, 04-16-2024 04:45 AM
    • Replies: 0
    • Views: 121
    04-16-2024, 04:45 AM Go to last post
  17. One of the opening cinematic suddenly disappeared

    One of the opening cinematics, the one currently playing for me (Answers) when I go AFK in the menu, suddenly disappeared. It started with the...

    Started by Hejligan‎, 04-16-2024 04:39 AM
    • Replies: 0
    • Views: 105
    04-16-2024, 04:39 AM Go to last post
  18. No noticable visual difference between FXAA ans TSCMAA in the DT Benchmark

    Hello, i have tried out the new antialiasing settings. And i noticed, that TSCMAA and FXAA look the same. The biggest drawback of FXAA is, that it...

    Started by Larirawiel‎, 04-16-2024 04:17 AM
    • Replies: 0
    • Views: 572
    04-16-2024, 04:17 AM Go to last post
  19. DT benchmark can't use controller

    Does this thing not have controller support? It isn't detecting inputs from my rog ally or my ps5 controller

    Started by sahroo‎, 04-15-2024 12:53 PM
    • Replies: 2
    • Views: 148
    04-15-2024, 02:06 PM Go to last post
  20. Borderless Windows and G-Sync

    So I spent a lot of time trying to get G-Sync to work in borderless windows for FFXIV. I know it works in fullscreen but I have multiple monitor...

    Started by BaxterRhodneyson‎, 02-17-2023 10:02 AM
    borderless, g-sync, rate, refresh, variable
    • Replies: 2
    • Views: 2,507
    04-15-2024, 06:23 AM Go to last post

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