Forum Top: Technical Support

Hello! o/ I always have around 16-20ms on Light, but since yesterday I've been getting 190-200ms. I thought it was the server, but it's been like...

I keep on getting Error Code 2002 everytime i try logging into EU servers, i am on Xbox and have tried everything from restarting and switching off...

This happened after the 6.58 update. The Nvidia App used to have it, now it no longer appears as a game list. I'm assuming it's because of the...

I was just tring to add an extra retainer and it is not allowing me to add my CC for the payment, is there an issue with the system after the...

Hello, I currently live in Singapore and have my character in the American servers. Latency should be around 170-200ms, but recently it's been around...

I am running two monitors and I one day sent FF to the 1080 one and now I cannot get the right resolution back on my 1440. The only way to get the...

I have ARR, Heavensward, and stormblood active on my account. I am currently capped at level 70 experience wise. I preordered Dawntrail...does this...

So, it's not a problem i personally have but rather a friend of mine who downloaded the Free Trial. While her boyfriend seemingly downloaded the game...

Hello, there currently seems to be an issue for those who have T-Mobile home internet. We are unable to connect to anything currently. (Game...

Hi This evening I ran into a problem with the mouse. After playing for a little while, I can't change camera angle, or movement direction, with...

I have a Launch Program Error on the Mac Version of the game. (As seen in image) ...

Hello, I recently bought a new monitor - LG UltraGear 34GP63A-B - however, whenever I enter a cutscene, it centralizes the cutscene not using the...

When I try press start on the benchmark I get a Japanese pop up and I have no clue what it telling me to to do outside of (16a). I do not know what...

sometimes when i alt-tab, my entire computer slows down despite none of my disk or cpu usage shooting up at all, then goes back to normal after...

I have been frequently getting "A fatal error DirectX error has occurred (11000002)" and I have to close the game. This most often happens when I am...

So I've been doing the "A Relic Reborn (Thyrus)" questline, and I got to the part where I needed to do the "A Relic Reborn: the Hydra" trial using...

An issue keeps cropping up while I am trying to play the game. Seemingly at random, the game will freeze and an error message in a separate window...

Apologies if this is the wrong place to post this. I couldn't find an existing thread on this topic. The Xbox version is subject to much stricter...

Hi ! I've been playing for three years with this computer and never got an issue with the game up until now. The game is basically unplayable,...