Forum Top: Technical Support

So I've been doing the "A Relic Reborn (Thyrus)" questline, and I got to the part where I needed to do the "A Relic Reborn: the Hydra" trial using...

Anyone else having issues with their bank card not being available to be used for subscriptions or any other payments?I've never had issues...

Hello, I recently bought a new monitor - LG UltraGear 34GP63A-B - however, whenever I enter a cutscene, it centralizes the cutscene not using the...

Apologies if this is the wrong place to post this. I couldn't find an existing thread on this topic. The Xbox version is subject to much stricter...

Hi ! I've been playing for three years with this computer and never got an issue with the game up until now. The game is basically unplayable,...

Hello! o/ I always have around 16-20ms on Light, but since yesterday I've been getting 190-200ms. I thought it was the server, but it's been like...

I keep on getting Error Code 2002 everytime i try logging into EU servers, i am on Xbox and have tried everything from restarting and switching off...

This happened after the 6.58 update. The Nvidia App used to have it, now it no longer appears as a game list. I'm assuming it's because of the...

Hello, I currently live in Singapore and have my character in the American servers. Latency should be around 170-200ms, but recently it's been around...

I have a Launch Program Error on the Mac Version of the game. (As seen in image) ...

When I try press start on the benchmark I get a Japanese pop up and I have no clue what it telling me to to do outside of (16a). I do not know what...

sometimes when i alt-tab, my entire computer slows down despite none of my disk or cpu usage shooting up at all, then goes back to normal after...

I have been frequently getting "A fatal error DirectX error has occurred (11000002)" and I have to close the game. This most often happens when I am...

An issue keeps cropping up while I am trying to play the game. Seemingly at random, the game will freeze and an error message in a separate window...

In advance sorry if this the wrong place to post this question. Because you can no longer change the id you use in the launcher I'm unsure if I can...

Hi there. My friend wanted to try out the official Dawntrail benchmark to see how his computer handles it. He doesn't have a subscription active at...

Hello folks, in all of my days I have never felt so stumped and defeated by a technical issue. I have always been able to figure a vast majority of...

I understand what are those functionality, pros and cons. At 2K/4K resolution, they might be great for balancing graphic and performance. But at...