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Forum Top: Support Center Resolved

  1. Sticky Thread Sticky: Welcome to the "Support Center Resolved" Forum!

    This subforum serves as a place for users to review issues that received an official resolution from the Support Center. This is meant to provide a...

    Started by Luxpheras‎, 12-05-2017 04:35 AM
    • Replies: 0
    • Views: 2,569
    12-05-2017, 04:35 AM Go to last post
  1. Random graphics card and game crashes when teleporting

    So this problem doesn't happen all the time, but when I sometimes teleport, I don't even see the teleport cast bar appear and my game freezes. ...

    Started by Shakugan‎, 02-07-2018 07:43 PM
    game crashes, graphics card, grey screen. freezing, teleport
    • Replies: 5
    • Views: 5,038
    02-15-2018, 07:41 AM Go to last post
  2. Client Crash after 5 min into game -DirectX 11 Issue

    Started Yesterday, been playing without issue using DirectX 11 enable all this while. I suspect the specter and meltdown update is causing this...

    Started by Pkrisnin‎, 01-17-2018 01:34 AM
    • Replies: 5
    • Views: 421
    01-24-2018, 02:29 AM Go to last post
  3. FFXIV keeps crashing (errors: dx11 & XAudio)

    Hello, I recently bought a new laptop and installed FFXIV (PC), but have been experiencing routine crashes with the following error message...

    Started by Nyatto‎, 01-04-2018 07:05 PM
    • Replies: 9
    • Views: 535
    01-10-2018, 02:50 AM Go to last post
  4. "Invalid" Redemption Codes received with physical items purchased

    I received both emerald and topaz carbuncle plushies as gifts for Christmas. I entered the accompanying minion codes in Mog Station and it says...

    Started by echoica‎, 01-04-2018 10:07 PM
    2 Pages
    1 2
    • Replies: 12
    • Views: 459
    01-06-2018, 04:14 AM Go to last post
  5. No Delivery of stuff in-game

    I played the trial for a while and then purchased these: FINAL FANTASY® XIV ONLINE COMPLETE EDITION FINAL FANTASY® XIV: STORMBLOOD™ COLLECTOR'S...

    Started by WindyGamer‎, 01-05-2018 05:34 AM
    collector's edition items, moogle delivery, support ticket
    • Replies: 3
    • Views: 178
    01-06-2018, 02:24 AM Go to last post
  6. Question regarding PS4 service

    Hi, I have 2 concerns: 1. I have a physical copy of FFXIV ARR and Havensward, Stormblood is digital, my ps4 is beginning having some issues...

    Started by Suiseki‎, 01-04-2018 10:19 AM
    • Replies: 4
    • Views: 189
    01-05-2018, 10:08 AM Go to last post
  7. Transmission

    Is there an opportunity to transfer an char from an Account of a friend of mine (i played the char on that account and now i brought me FFXIV by...

    Started by Sonny_Black86‎, 12-28-2017 07:50 AM
    • Replies: 6
    • Views: 254
    12-30-2017, 02:30 AM Go to last post
  8. Sound Glitch and system lock

    Hello All, New to the game, so maybe this has been addressed and I just cant find the answer. Picked up the game the other day, but every time...

    Started by Pipboy‎, 12-26-2017 09:51 AM
    • Replies: 4
    • Views: 197
    12-28-2017, 03:13 AM Go to last post
  9. Char unable to log in

    Hi there. So All month I have been unable to log in to my primary character here. I start up the game and the loading screen displays, but is stuck...

    Started by Zeruel90‎, 12-22-2017 01:00 AM
    2 Pages
    1 2
    • Replies: 10
    • Views: 437
    12-28-2017, 02:14 AM Go to last post
  10. Can’t log in after switching PS4

    I transferred all my data off my old PS4 to a PS4 Pro today and was told I have to rebuy the game since it’s a new console. So I bought the ffxiv...

    Started by Ching‎, 12-27-2017 03:33 AM
    • Replies: 3
    • Views: 153
    12-27-2017, 07:26 AM Go to last post
  11. Audio stops sometimes in middle of the game

    Hello, it happens not very often, but somtimes complete Audio output just stops ingame, and there is no other solution than restart the client to...

    Started by DarkArvan‎, 12-19-2017 12:31 AM
    • Replies: 5
    • Views: 246
    12-23-2017, 02:17 AM Go to last post
  12. Mouse bug during main menu

    Hello! First of all, this is my first post ever in a forum and english isnt my main language, so if i do/say anything wrong, bear with me. ...

    Started by CierraMontenegro‎, 12-19-2017 10:17 AM
    • Replies: 4
    • Views: 198
    12-21-2017, 02:20 AM Go to last post
  13. Package Lost

    I weekly open WinMTR to check my connection on ff14 i get package lost on nodes there any ways you can fix it? here diagnostic.Im ps4 user but i got...

    Started by Zarkovitch‎, 12-17-2017 05:26 AM
    • Replies: 3
    • Views: 298
    12-20-2017, 02:47 AM Go to last post
  14. Crazy lag especially during peak times?

    I just re-subbed to this game and transferred my 51 NIN over to Gilgamesh to play with friends, and every night around 6pm my brother and I both have...

    Started by Chortle‎, 12-13-2017 01:40 PM
    disconnection, high ping, high pop server, north american servers, server issues
    • Replies: 4
    • Views: 364
    12-14-2017, 04:09 AM Go to last post
  15. Frequent DCing on Golden with SCH

    Hello I am making this post on behalf of our raid groups SCH. We are trying to progress Golden Bahamut and he has been disconnecting there at roughly...

    Started by Shinjii‎, 12-10-2017 06:02 PM
    • Replies: 1
    • Views: 288
    12-12-2017, 04:21 AM Go to last post
  16. Logitech G13 Joystick Issues

    Hi all! Sorry if this is in the wrong spot. I use a Logitech G13 gameboard with FFXIV, and have an intermittent issue with the joystick. I like to...

    Started by VanGoghComplex‎, 12-11-2017 06:28 AM
    • Replies: 1
    • Views: 333
    12-12-2017, 02:58 AM Go to last post
  17. Disconnects Ruining The Game

    I don't know what happened with the Shirogane patch but since then I have random dcs (90002 error) several times a day. FFXIV is the only game that...

    Started by Penthea‎, 12-11-2017 09:38 PM
    • Replies: 1
    • Views: 293
    12-12-2017, 02:25 AM Go to last post
  18. Massive graphic and fps issues

    I know everyone likes to blame square enix for issues but it may not be on their end but since the update today I have had massive graphics and fps...

    Started by Darty123‎, 11-30-2017 07:09 AM
    • Replies: 4
    • Views: 367
    12-06-2017, 03:03 AM Go to last post
  19. Starlight wallpaper on blank partitions only shows the one snow panel.

    When using the starlight wallpaper on blank partitions, You will NEVER get the "Tree" part of it to show up. You can see here. Every panel will just...

    Started by Mysticales‎, 11-28-2017 01:22 PM
    • Replies: 1
    • Views: 238
    12-05-2017, 07:42 AM Go to last post
  20. Again with the failure to update...

    'Unable to do version check' or some crap, again. Getting frustrated SE. When you fix your $@#! then really fix your $@#!. >/ I shouldn't have to...

    Started by Veriden‎, 11-28-2017 06:18 PM
    • Replies: 1
    • Views: 287
    12-05-2017, 07:35 AM Go to last post

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