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Forum Top: Support Center Resolved

  1. Sticky Thread Sticky: Welcome to the "Support Center Resolved" Forum!

    This subforum serves as a place for users to review issues that received an official resolution from the Support Center. This is meant to provide a...

    Started by Luxpheras‎, 12-05-2017 04:35 AM
    • Replies: 0
    • Views: 3,151
    12-05-2017, 04:35 AM Go to last post
  1. getting error on zone load screen

    Getting error when character logins on zone loading screen. Error "an unexpected error has occurred" and game exits. Other characters loads correctly.

    Started by SharpT‎, 03-12-2019 01:58 AM
    • Replies: 7
    • Views: 130
    03-15-2019, 04:00 AM Go to last post
  2. Controller is intermited ONLY in FFXIV since last week

    Here is a video of the issue: https://www.youtube.com/watch?v=VsOdhha6efA Tried : -Another pc, -Another controller Xbox and PS4 -Wired and...

    Started by Sunsol‎, 02-27-2019 01:14 AM
    bug after patch, controller bug, xbox one controller
    • Replies: 9
    • Views: 377
    03-13-2019, 06:32 AM Go to last post
  3. Blank character select screen and Lobby Server Connection Error 2002

    Hello, I am playing on PS4 (Behemoth), and today when I logged in and selected "Start", I was greeted with an empty character selection screen...

    Started by Nomenanza‎, 02-19-2019 07:18 PM
    2002 error, blank screen, character selection, lobby connection error, lobby error 2002
    • Replies: 5
    • Views: 224
    02-21-2019, 09:35 AM Go to last post
  4. An unexpected error has occurred. Exiting Final Fantasy XIV. (XAudio2_7.dll, etc.)

    I've been getting the same kinds of crashes some other people have since 4.5: ffxiv_dx11.dll crashes, but those have gone away nvwgf2umx.dll...

    Started by Talo‎, 02-06-2019 01:49 PM
    • Replies: 5
    • Views: 445
    02-12-2019, 05:08 AM Go to last post
  5. Constant crashing around (main quest) cut-scenes, 24-raids and omega: sigma quest

    So for the past 3 weeks i've been dealing with crashes on main quest cut-scenes and though i've finished it all, i started dealing with crashes on 24...

    Started by LetoMoon‎, 01-13-2019 05:51 PM
    crash to desktop, crashes
    • Replies: 8
    • Views: 441
    01-23-2019, 04:26 AM Go to last post
  6. Unexpected error crash

    My Final Fantasy XIV has been crashing repeatedly since a fresh installation on my new computer. When I attempted to launch it, it suddenly closed...

    Started by Cryognosis‎, 01-12-2019 08:19 PM
    • Replies: 3
    • Views: 410
    01-17-2019, 02:56 AM Go to last post
  7. Crashes before character select screen after updating 4.5

    After updating my game for 4.5, I login to the launcher > hit Play > the launcher closes and the game starts loading, but then I get the following...

    Started by JuiceWilliams‎, 01-09-2019 09:03 AM
    • Replies: 6
    • Views: 410
    01-15-2019, 05:04 AM Go to last post
  8. Random crashes during gameplay

    Hello I experience random crashes with my game client that seem to pertain to directx 11 I have all the latest drivers and am on windows 10, I...

    Started by moduz94‎, 12-02-2018 09:14 AM
    • Replies: 6
    • Views: 561
    12-12-2018, 07:17 AM Go to last post
  9. FFXIV game crashing entering a specific Instance

    Hey I've been recently hit with an issue and don't know what could be causing it. Any help would be appreciated in this. I am currently going...

    Started by Emerald_Swords‎, 10-09-2018 05:17 AM
    crash, ffxiv, game, launcher, loading
    • Replies: 7
    • Views: 607
    10-12-2018, 08:32 AM Go to last post
  10. PC freezes after patch 4.4

    FFXIV lately started freezing my entire PC. It started happening 2-3 weeks ago (patch 4.4?). Today I played without issue for >4h, did all...

    Started by Metallus‎, 10-06-2018 06:29 AM
    • Replies: 8
    • Views: 542
    10-09-2018, 01:39 AM Go to last post
  11. Directx11 crashes since 4.4 launch

    My game gives off a bunch of directx errors whenever I try to log into my alts. My main is not affected with this issue and I can play it fine. But...

    Started by Zhuyan‎, 09-21-2018 08:57 AM
    • Replies: 7
    • Views: 914
    09-25-2018, 01:37 AM Go to last post
  12. Error 9006 problems

    Hi, I've been having bad lag spikes and frequent disconnects since April, it normally gets worse when i am in a instance like a dungeon or a raid....

    Started by NDTA‎, 09-13-2018 04:31 AM
    • Replies: 5
    • Views: 855
    09-19-2018, 05:34 AM Go to last post
  13. FF14 Freezes into crashes (No error messages. Just not responding)

    Hello! For background information, I have a MSI GE72VR laptop, and I have the graphical settings set to Standard(Laptop). I have a GTX 1060. ...

    Started by Payotz‎, 08-19-2018 11:08 AM
    • Replies: 5
    • Views: 910
    08-30-2018, 04:19 AM Go to last post
  14. Companion App wont launch

    I have a Pixel 2, running Android P and when I try and launch the app it just instantly crashes. I have restarted, cleared cache and uninstalled and...

    Started by Cubbygamer‎, 08-16-2018 01:21 AM
    2 Pages
    1 2
    companion app
    • Replies: 14
    • Views: 1,660
    08-21-2018, 08:17 AM Go to last post
  15. black screen after launch

    i never had problem play ff14 before until after patch 4.3. now i get black screen after launch, then the game stops responding. a solution that...

    Started by aimmy79‎, 08-15-2018 09:56 PM
    • Replies: 6
    • Views: 2,409
    08-21-2018, 01:33 AM Go to last post
  16. A fatal DirectX error has occurred.(10000000)

    This happens when I push play, it pops up then the whole game crashes. I don't understand, I was able to play just fine the other day. I tried...

    Started by Peridotite‎, 08-11-2018 04:54 AM
    • Replies: 3
    • Views: 767
    08-14-2018, 06:53 AM Go to last post
  17. Can't use apostrophes, quotation marks and other various special characters

    Hi, I'm unsure whether to post this in here or report it as a bug, but I've been experiencing something rather.. unusual. I use an International...

    Started by Protoxic‎, 07-24-2018 03:55 AM
    • Replies: 7
    • Views: 447
    07-27-2018, 07:30 AM Go to last post
  18. Unable to enter game

    Hello, this morning the game worked correctly, then I logged out. When it went to the main screen, which runs the cinematic, I received an error...

    Started by Temperjoke‎, 07-12-2018 07:14 AM
    • Replies: 3
    • Views: 1,281
    07-12-2018, 08:22 AM Go to last post
  19. 90002 Error Only When In Combat

    For about the last 2-3 weeks now I've had an issue where I would get a disconnect from the game with a 90002 error when in combat, such as during an...

    Started by froreWolf‎, 07-04-2018 11:46 PM
    90k, 90k dc error, combat, famfrit
    • Replies: 6
    • Views: 580
    07-10-2018, 02:03 AM Go to last post
  20. Can't login into ff14 on ps4

    I live in Beijing but play on the NA server, but for the life of me I can't play the game! its been two weeks since I could play. Whenever I try to...

    Started by zandow‎, 06-08-2018 06:15 PM
    login, ps4 client
    • Replies: 5
    • Views: 3,992
    06-19-2018, 09:12 AM Go to last post

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