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Forum Top: Important Notices

  1. Sticky Thread Sticky: Welcome to Forum: Important Notices!

    The purpose of this forum is to inform users of important notices regarding FINAL FANTASY XIV, The Lodestone and other vital game and account-related...

    Started by Gildrein‎, 03-03-2011 01:10 PM
    • Replies: 0
    • Views: 34,887
    03-03-2011, 01:10 PM Go to last post
  1. Important Announcement Regarding the Recent Events in Japan

    To the SQUARE ENIX community: As you know, Japan has been hit with a terrible disaster this week. We have received and greatly appreciate all...

    Started by NOC_EN‎, 03-13-2011 03:41 PM
    • Replies: 0
    • Views: 14,271
    03-13-2011, 03:41 PM Go to last post
  2. Temporary Suspension of the Services Due to an Earthquake

    Due to the continuous earthquakes occurring in the eastern regions of Japan since Mar. 11, 2011, the power companies in Japan have encouraged...

    Started by NOC_EN‎, 03-13-2011 06:21 PM
    • Replies: 0
    • Views: 16,837
    03-13-2011, 06:21 PM Go to last post
  3. Restoration of Game Services (Mar. 22)

    As part of power conservation measures enacted following the Tohoku earthquake, our game servers were shut down on Mar. 13, 2011 3:00 (PDT) and...

    Started by NOC_EN‎, 03-22-2011 08:48 PM
    • Replies: 0
    • Views: 16,853
    03-22-2011, 08:48 PM Go to last post
  4. [NA]FINAL FANTASY XIV Forum Guideline Revisions (May 13)

    The following actions are now prohibited under the FINAL FANTASY XIV Forum Guidelines: - Posting content that deviates from topics concerning...

    Started by NOC_EN‎, 05-13-2011 05:40 PM
    • Replies: 0
    • Views: 15,322
    05-13-2011, 05:40 PM Go to last post
  5. [EU] FINAL FANTASY XIV Forum Guideline Revisions (May 13)

    The following actions are now prohibited under the FINAL FANTASY XIV Forum Guidelines: - Posting content that deviates from topics concerning...

    Started by NOC_EN‎, 05-13-2011 05:40 PM
    • Replies: 0
    • Views: 15,335
    05-13-2011, 05:40 PM Go to last post
  6. Temporary Suspension of the Services: Follow-up

    Below is an update regarding the temporary suspension of the FINAL FANTASY XIV, FINAL FANTASY XI, and PlayOnline services. Originally, we...

    Started by NOC_EN‎, 03-18-2011 09:54 PM
    • Replies: 0
    • Views: 15,949
    03-18-2011, 09:54 PM Go to last post
  7. [EU] SQUARE ENIX Support Centre Holiday Hours

    In observance of the Easter holidays, the European SQUARE ENIX Support Centre will be closed on the dates shown below. Apr. 22nd, 2010: Closed...

    Started by NOC_EN‎, 04-20-2011 08:07 PM
    • Replies: 0
    • Views: 14,518
    04-20-2011, 08:07 PM Go to last post
  8. [EU] Windows XP Support Information

    Thank you for your continued support of FINAL FANTASY XIV: A Realm Reborn. With the announcement that Microsoft(R) will no longer be supporting...

    Started by NOC_EU‎, 05-23-2013 10:17 PM
    • Replies: 0
    • Views: 3,659
    05-23-2013, 10:17 PM Go to last post
  9. [EU] Warning Regarding Square Enix ID/Password Fraud

    It has come to our attention that certain individuals are attempting to direct players to a fake log-in page for the Square Enix Account Management...

    Started by NOC_EU‎, 04-23-2013 01:25 PM
    • Replies: 0
    • Views: 3,175
    04-23-2013, 01:25 PM Go to last post
  10. [EU]A Word of Caution Regarding the Rise of Unauthorised Access and Password Security

    There has been an increase in the number of unauthorised access cases since November 15, 2011. The cause for this is still under investigation;...

    Started by NOC_EU‎, 11-18-2011 11:52 PM
    • Replies: 0
    • Views: 21,224
    11-18-2011, 11:52 PM Go to last post
  11. [EU] A Notice to Players Resuming Their Recurring Service Option (Mar. 28)

    The World merge was performed on March 27, 2012. In this merger, all characters will be transferred from their old Worlds to the new ones. However,...

    Started by NOC_EU‎, 03-28-2012 09:28 PM
    • Replies: 0
    • Views: 15,554
    03-28-2012, 09:28 PM Go to last post
  12. [EU] An Important Announcement on the Future of FINAL FANTASY XIV (Oct. 14)

    Square Enix would like to take a moment to make an important announcement to our valued players and fans regarding the future of FINAL FANTASY XIV. ...

    Started by NOC_EU‎, 10-14-2011 05:15 PM
    • Replies: 0
    • Views: 22,359
    10-14-2011, 05:15 PM Go to last post
  13. [EU] SQUARE ENIX ID and Password Security Measures

    Currently, we are receiving an increased number of contacts from users who are reporting that their accounts have been compromised. We have...

    Started by NOC_EU‎, 10-13-2011 12:09 PM
    • Replies: 0
    • Views: 21,043
    10-13-2011, 12:09 PM Go to last post
  14. [EU] Regarding Reimbursement of Items Lost due to Database Issues (Apr. 9)

    Given the server instability that resulted from the World merge which was performed on Mar. 27, 2012, we have decided to reimburse individual items...

    Started by NOC_EU‎, 04-09-2012 08:41 PM
    • Replies: 1
    • Views: 15,306
    04-27-2012, 04:15 AM Go to last post
  15. [EU] An Announcement for Customers Currently on the 90-Day Subscription Plan

    As we previously announced, we wish to inform our customers that we will be discontinuing the 90-day subscription option on Saturday, June 30, 2012....

    Started by NOC_EU‎, 06-29-2012 12:27 PM
    • Replies: 0
    • Views: 12,442
    06-29-2012, 12:27 PM Go to last post
  16. [EU] A Reminder About Password Security

    This is an important reminder for customers with PlayOnline IDs or Square Enix accounts. Your PlayOnline IDs, Square Enix accounts, and their...

    Started by NOC_EU‎, 10-12-2011 09:06 AM
    • Replies: 0
    • Views: 21,041
    10-12-2011, 09:06 AM Go to last post
  17. [EU] Warning Regarding Square Enix ID/Password Fraud (Jul. 1)

    Previously, we announced that certain individuals were attempting to direct players to a fake log-in page for the Square Enix Account Management...

    Started by NOC_EU‎, 07-02-2013 10:48 AM
    • Replies: 0
    • Views: 15,133
    07-02-2013, 10:48 AM Go to last post
  18. [EU]Transfer of PlayOnline IDs to Square Enix Accounts Commenced

    We have commenced the previously announced process of transferring PlayOnline IDs to Square Enix Accounts. We respectfully ask our customers to...

    Started by NOC_EU‎, 07-28-2011 05:58 PM
    • Replies: 1
    • Views: 20,306
    07-28-2011, 05:59 PM Go to last post
  19. [EU] An important announcement concerning FINAL FANTASY XIV billing

    As a valued FINAL FANTASY XIV customer, we appreciate your ongoing support and dedication. In addition to our recent announcement regarding the...

    Started by NOC_EU‎, 12-06-2011 02:23 PM
    • Replies: 0
    • Views: 20,500
    12-06-2011, 02:23 PM Go to last post
  20. [EU] Upcoming Schedule of Operation and Billing Procedures for the FINAL FANTASY XIV

    We would like to announce the future schedule for the operation and billing procedures with regards to the closing of all FINAL FANTASY XIV worlds...

    Started by NOC_EU‎, 09-15-2012 04:50 PM
    • Replies: 0
    • Views: 6,578
    09-15-2012, 04:50 PM Go to last post

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