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  1. #1
    Community Rep Foxclon's Avatar
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    Welcome to Forum: Website Bugs!

    The purpose of this forum is to collect reports on issues that players have experienced in FINAL FANTASY XI, the FINAL FANTASY XI Official Website, the FINAL FANTASY XI Forum and/or other official websites concerning FINAL FANTASY XI. To make these websites more useful for players, we would like to ask for your cooperation.

    Development and operation teams will regularly monitor this forum and will give feedback on reported issues after they confirm the details. After feedback has been made to the reported issue, the thread will be locked. In case there are not enough details included in the report, we may make a response asking for additional details.

    Please carefully read and adhere to the following rules and FINAL FANTASY XI Forum Guidelines(North America/UK) before posting.

    General Forum Rules:
    Please refer to the following thread: http://forum.square-enix.com/ffxi/threads/67

    Rules on Website Bugs:
    • When you make a bug report, please be sure to include all necessary information. (Date and time, name of the website where the issue occurred, the exact page location, the browser you are using, steps on how it occurred, etc.)
    • Use proper English and avoid slang, abbreviations or improper terms.
    • The following posts are considered to be improper and are subject for deletion.
      • Posts suggesting to take advantage of a bug
      • Posts that have nothing to do with the reported bug
      • Re-posting a thread from another forum
      • Posts requesting for the progress or status on the investigation of reported issue
    • In case you wish to report multiple issues, please do not report them in a single thread. Report them individually.
    • To prevent multiple threads on a similar issue, please refrain from creating a new thread on a similar topic. However if you have additional details regarding the on-going issue, please provide them by replying to the thread.
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  2. #2
    Community Rep Foxclon's Avatar
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    Format for the Website Bugs Thread
    When you are creating a new thread, please use the following template and try to include as much detail as possible.

    Thread Title:
    Short outline that explains what sort of issue you have experienced.

    Details:
    Full description of the issue you have experienced. Try to give as much detail as possible.

    Steps:
    Detailed steps on how the issue occurred. If unnecessary this section can be omitted.

    Date & Time:
    When the issue occurred.

    Location:
    Name of the page and URL.

    Operating System:
    Specify which OS was in use. (Windows XP, Windows Vista, Windows 7)

    Browser:
    Name of the web browser you use and its version. (Example: Firefox version 3.6.10)
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  3. #3
    Community Rep Foxclon's Avatar
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    Example:
    Thread Title: Website design will collapse on IE9

    Details:
    I have recently installed Internet Explorer 9 on my PC. When I use IE9 to view FINAL FANTASY XI Official Website, the website design collapses where the banner images of Friend List Plus and Character Reactivation Service, which are placed at the bottom-left side of the page, overlap with the menu on the left hand side of the page. I have confirmed this happening on the top page of the FINAL FANTASY XI Official Website.
    Date/Time: Feb. 6, 2011 21:42 PST
    Location: Top page of FINAL FANTASY XI Official Website, http://www.playonline.com/ff11us/index.shtml
    Operation System: Windows 7 Home Premium
    Browser: Internet Explorer 9

    *Please note that this is an EXAMPLE only and is not an actual bug report.
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  4. #4
    Community Rep Foxclon's Avatar
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    Template:

    Details:
    Steps:
    1.
    2.
    3.

    Date & Time:
    Location:
    Operating System:
    Browser:
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