Atmacite Refiners cannot count

[Garota]

Platform: Windows
ISP: Time Warner
Type of Internet Connection: Cable Internet
Internet Connection Speed: No idea
Date & Time: May. 23, 2011 1:50~ Mountain Time
Frequency: Every time
Character Name: Garota
Race: Tarutaru Female
World: Ragnarok
Main Job: SMN90
Support Job: RDM
Area and Coordinates: All Atmacite NPCs
Party or Solo: Alliance
NPC Name: Atmacite Refiner
Monster Name: None
Steps:

1. Request to become infused with Atmacite.
2. They claim it will cost 100 cruor.
3. Expend 1807 cruor.
4. Demand excess cruor be returned and refunded.

Everyone in my alliance testing it out had the same message.

[Baccanale]

Greetings, Garota!
Thank you for submitting your concerns about the Atmacite Refiners. I have made sure to submit your information to the development team, and the matter will be thoroughly investigated. Unfortunately, at this time, I cannot guarantee that any compensation will be offered or if a direct response will be posted on this thread. However, I do recommend consulting www.PlayOnline.com or http://forum.square-enix.com/ffxi/fo...ersion-Updates for any news about the development team's findings. Thanks again for your report!

[Emdub]

Greetings Garota!

This concern has been looked into however, it seems as though some additional, specific information is required.

When this happened, exactly what area were you in and what Atmacite did you infuse? Also, any other coincidental information you can recall about the situation may help as well.

We await your response!

Thank you for your continued patience and understanding with this matter, my apologies for any inconvenience.

-=Game Master Emdub=-

[Malamasala]

I had a friend have this happen to them as well.

It was in Bastok Markets, and with the atmacite of Incursion. Can't recall any other information.

[Raksha]

In Bastok Markets (present) I infused myself with atmacite of devotion and the same thing happened to me. Not gonna fill out the form.

[Nickie]

I have had this happen both at the Windy atmacite people and the Bastok npcs. I noticed that it also was 1800 cruor to swap to a different atmacite out in the field at a rift.