Details:
I have been attempting to come back to FFXI however after installing Playonline viewer from Vanadiel Collection 2008 on Feb 27th, 2011 attempting to open playonline viewer leads to playonline popping up all black and after 5 seconds and then would get a message saying "Playonline viewer has stopped working" " A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". Following this I uninstalled tried again same error. I then downloaded the vista/windows 7 viewer from the FFXI website and installed only to receive the same error. Allowing for administrator did not fix the problem or changing what version of windows is compatible. However when attempting to open Playonline in safe mode it did in fact work. However i could not get it to function otherwise. On May 18, 2011 I downloaded and bought the new Vanadiel Collection with abbysea from steam hoping that it may in fact fix the problem but the same error still occurs. Updating my videodriver to the FFXI website specific Windows 7 compatible driver for my card did not fix the issue.
Steps:
1. Installed Playonline via VAnadiel Collection 2008 Disk
2. Attempted to open playonline
3. Crashed right away with a message saying it "Stopped Working"
4. Same error occured with both the windows 7 compatible dl from website and the Abbysea Collection downloaded from Steam.
5. Tried to run program as administrator
6. Installed compatible videodriver
7. Worked in Safe Mode
Date & Time:
Feb 27th, 2011 & May 18th, 2011
Frequency: Always
Platform: PC
PC Manufacturer & Model Number: Homebuilt Computer
OS: Windows 7 Home Premium 64-bit (6.1 Build 760).
Graphics Card: Two ATI Radeon HD 4800 Series
ISP: Videotron
Type of Internet Connection: Cable