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  1. #1
    Player Fitch's Avatar
    Join Date
    Feb 2020
    Posts
    1
    Character
    Fitch
    World
    Asura
    Main Class
    SMN Lv 99

    Game install Windows 10

    I have tried downloading the 5 files off of the official site, i have used multiple browsers and plugins and keep getting an error after the setup wizard that states "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." and it cancels the install. Please help!
    (0)

  2. #2
    Player Afin's Avatar
    Join Date
    Aug 2011
    Posts
    108
    have you turned on direct play in your windows 10 settings? other than that i wouldn't know, i just know that's the most common issue with installing on windows 10
    (0)

  3. #3
    Player Sirmarki's Avatar
    Join Date
    Dec 2013
    Posts
    891
    Character
    Sirmarki
    World
    Asura
    Main Class
    WHM Lv 99
    I would suggest deleting all the downloaded setup files and any that may have extracted to a folder during the [failed] installation, and trying again.

    This may also give you something to try:
    https://answers.microsoft.com/en-us/...c-68b599b31bf5
    (0)