A version update was performed on FINAL FANTASY XI at the following time.

[Date & Time]
Nov. 20, 2019 6:00 (PST)
Nov. 20, 2019 14:00 (GMT)

[Affected Service]

[Update Details]
We have confirmed an issue with the “Planar Rift” located in Voidwatch, and removed all of them temporarily from the game.

We will make an announcement later regarding when the NPCs will be available again.

We sincerely apologize for the inconvenience.

*This issue was resolved in the emergency maintenance performed on Nov. 21, 2019 21:00 to 22:00 (PST) / Nov. 22, 2019 5:00 to 6:00 (GMT).
We have returned the NPC "Planar Rift" back to their original places.