POL Viewer issue

[SamusAran2020]

I logged out fine last night via /shutdown like always. When I woke up, I brought Steam up, but when I tried to launch the game, I got the kind of error that indicated it was running. Even in my Steam library game showed as running. I looked in task manager and POL Viewer was in the list. I ended task and did what their trouble shooting said. I decided to "Verify Integrity Of Game Files".



Apparently alot of files couldn't be verified, but Steam did their thing. Then I decided to get on the game, but when I launched the game via Steam and POL viewer came up, I had to re-add myself. I figured it was because of what I just had to do. So I did it, but.. I noticed something was off. When I added myself awhile back, I had to input my Square Enix account name and choose to use a "One time password". But here I did not.



I thought perhaps maybe it changed. So I proceeded. I added myself. Then used my member password. Got in that way and saw this. See, nothing about having to input my ONE TIME password.



So I figured I would go into settings. I thought maybe I should put in my Square Enix account info there, but whoa and behold...NOTHING.



This is weird because when I logged in on the 10th of May, I had to input my Security Token code (it's on my phone). I stayed logged in until I logged out just last night.


I even decided to install POL Viewer on my PC that wasn't attached to Steam. Thought I would go through the process of adding myself there to see if maybe Steam was being a prick. Sure enough after installing POL Viewer (separate from Steam) and going through the process of adding myself, I could see I could add my Square Enix account info.



Not sure what is up. Part of me thinks I should just go ahead and play via my PC without Steam, but another part of me wants to hold off since, for some unknown reason, getting to the game via Steam won't even ask me for my Security Token code thingie. I don't want to cause problems or make my account look like someone else got into it by getting on without inputting the code.


Not sure what went on to cause this. I even uninstalled and reinstalled. Still same thing on Steam when I try to do FFXI there.


UPDATE: To try to resolve the issue, I DELETED the Playonline folder. This forced Steam to redownload POL viewer fresh and force it to update. I was able to add myself and SE account info. I thought it was fixed. As I was about to get into the game and just before the character select screen, I got a pop up saying EXPANSION NOT INSTALLED. The game wasn't recognizing Seekers Of Adoulin, but was recognizing everything else. Then game crashed. So I did what Steam support would tell me first to do, Validate game files via their tool. I did. It redownloaded what I needed. But when I tried to launch the game. POL Viewer would not update. It would only allow me to use a NON-UPDATE Pol viewer that wouldn't allow me to use my SE account info. This is as of 1035am ET TODAY.