The European Square Enix Support Centre is currently experiencing technical difficulties, causing the chat and phone service to be unavailable.

We are working to resolve these issues and will provide an update once we have more information.

[Date & Time]
From Mar. 12, 2019 at 15:40 (GMT)

Network issues impacting chat and phone support

[Affected Services]
European SQUARE ENIX Support Centre
・Chat support
・Phone support