At the following time, the Square Enix Account Management System experienced delays when performing account actions related to FINAL FANTASY XI.

We are pleased to announce that the issue has been addressed, and we apologize for any inconvenience this may have caused.

[Date & Time]
Feb. 27, 2019 20:20 to 22:10 (PST)
Feb. 28, 2019 4:20 to 6:10 (GMT)

[Detail & Affected Service]
- Delays on the Square Enix Account Management System when performing account actions related to FINAL FANTASY XI.

[Cause]
Server setting issue