At the following times, we will be conducting maintenance of PlayOnline, FINAL FANTASY XI, FINAL FANTASY XI forum, the Official Site (, and the server which manages PlayOnline member information.

Scheduled maintenance times and services affected are as follows.

< PlayOnline and FINAL FANTASY XI, and the server which manages PlayOnline member information >
During this maintenance, the following services will be unavailable.

- PlayOnline
- Friend List Plus
- The following actions in relation to Square Enix Account Management System's PlayOnline and FINAL FANTASY XI
- Migrating from PlayOnline Account to Square Enix Account
- Creation/cancellation of membership, new registration to PlayOnline
- Creation/cancellation/restoration of service accounts
- Registering campaign codes
- Transfer from free trial account
- The following actions/services in relation to Optional Services
- Creating new subscription to Optional Services
- Changing payment methods
- Cancelling/restarting automatic payments
- Changing a PlayOnline password
- Changing a PlayOnline email address
- Changing a PlayOnline email password
- Character World Transfer Service
- Purchase of expansion content
- Confirming campaign code registration history

* The FINAL FANTASY XI World Transfer Service will be unavailable starting 30 minutes before the maintenance.

[Date & Time]
Feb. 19, 2019 18:00 to Feb. 20, 2019 0:30 (PST)
Feb. 20, 2019 2:00 to 8:30 (GMT)
* Completion time is subject to change.

< Official Site ( >
The maintenance for the Official Site is scheduled to be Feb. 19, 2019 19:00 to 23:00 (PST), but this may change slightly depending on the progress of the PlayOnline maintenance. During the maintenance to the Official Site, viewing/updates of the news will be unavailable. Please see the official Twitter ( for updates to the latest information.

[Date & Time]
Feb. 19, 2019 19:00 to 23:00 (PST)
* Completion time is subject to change.

We apologize for any inconvenience and thank you for your understanding.

[Dates & Times]
Maintenance times vary. Please see above for details.

Exchange of server equipment

[Affected Service]
PlayOnline services