At the following time Square Enix Account Management System experienced technical difficulties.

We are pleased to announce that the issue has been addressed, and we apologize for any inconvenience this may have caused.

[Date & Time]
Jan. 8, 2019 1:55 to 3:42 (PST)
Jan. 8, 2019 9:55 to 11:42 (GMT)

[Detail & Affected Service]
Unable to access the Square Enix Account Management System

[Cause]
Server program issue