During the time below, we experienced network technical difficulties caused by DDoS attacks.

At this time, the situation seems to have stabilized and support services are back up as normal.

We apologize for any inconvenience caused and thank you for your patience.

[Date & Time]
Oct. 24, 2018 7:10 to 19:30 (PDT)

Intermittent outages

Network issues

[Affected Service]
NA Chat and email support for FINAL FANTASY XI