New REMA update bug need help plz

[Oxxo]

Platform: Windows
ISP: Eitsalat
Type of Internet fiber line
Internet Connection Speed:100mps
Date & Time:~05:30 EST
Frequency: Twice
Character Name: Cazanova
Race:Taru
World:Asura
Main Job:Cor
Support Job:NIN
Area and Coordinates:Port Juno
Party or Solo:Solo
NPC Name: Oboro
Monster Name: --
Steps:
1. after I un lock the mythic I went to unlock Death penalty oboro give me back my gun 1/15 but he didn't give me living bullets pouch and my inv wasn't full
2. 3 days later I unlock juno and I trade oboro my Fomalhaut and he give it back 1/15 and didn't give me chrono bullets pouch too and I have 40 inv space
3. I tried to take to oboro many time trade him wep talked to mystic Retriever and lvl my DP to 11/15 and still don't have am out of bullets now I really need assist ..
4. I call gm he ask me to post here send to support they ask me to call in game gm