At the time below, our payment agency’s systems experienced technical difficulties causing errors when using credit cards, PayPal/Boleto Bancário, or ELV for the actions below.

We are pleased to announce that the issue has been addressed, and we apologize for any inconvenience this may have caused.

[Date & Time]
Aug. 3, 2018 1:15 a.m. to 1:28 a.m. (PDT)
Aug. 3, 2018 8:15 to 8:28 (GMT)
Aug. 3, 2018 9:15 to 9:28 (BST)

Errors being displayed when using credit cards or ELV for the following:
-Registering or changing payment method
-Purchasing a Security Token
-Apply for the World Transfer Service
-New service account subscriptions, reinstatement
-Purchasing Expansions and additional scenarios

Users may not be able to perform the following actions using credit card/PayPal/Boleto Bancário:
-Charging for Square Enix Crysta

[Affected Service]
Square Enix Account Management System