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  1. #1
    Player
    Join Date
    Jul 2018
    Posts
    3

    client download not working

    So coming back to the game after a long break, new computer and everything. Go to download the game via the Free client down load and every time I download the four files and put them into their own folder it doesn't work. After I click the set up it goes to the extract phase yet it says all the files are broken. Am I missing something?
    Are the three data files meant to be word docs?
    (0)

  2. #2
    Player Sirmarki's Avatar
    Join Date
    Dec 2013
    Posts
    1,572
    Character
    Sirmarki
    World
    Asura
    Main Class
    WHM Lv 99
    The files are:
    North American version:
    http://gdl.square-enix.com/ffxi/down.../FFXISETUP.exe (202 MB)
    http://gdl.square-enix.com/ffxi/down...ASYXI.Data.001 (1.9GB)
    http://gdl.square-enix.com/ffxi/down...ASYXI.Data.002 (1.9GB)
    http://gdl.square-enix.com/ffxi/down...ASYXI.Data.003 (1.4GB)

    Make sure that all the files have downloaded correctly by checking the file sizes with the approx sizes as listed above.

    No, they should not be word docs. For whatever reason they have been assigned in your windows setup to be 'opened by' word.

    Also try right clicking on the setup file and Run as Administrator, maybe temp disable any antivirus software during the installation too.
    (1)

  3. #3
    Player
    Join Date
    Nov 2015
    Posts
    1,552
    There is currently a known issue w/ downloading the client via Microsoft Edge. I think it just messes with filenames, but might want to try downloading thru a different browser if you happen to be using Edge.
    (1)
    “That is not dead which can eternal lie, And with strange aeons even death may die.”

  4. #4
    Player
    Join Date
    Jul 2018
    Posts
    3
    Thank you both, I’ll be trying both suggestions.
    (1)