Hello! I’m a newly returning player after spending a couple years away from FFxi.
I’m having an issue where if I select my member ID to login into from PlayOnline I always get an error message saying “Incorrect PlayOnline ID or password” despite the fact that I have the correct ID in and I’m using a password that I’ve updated a few minutes prior to starting up PlayOnline.
I know that I’m entering the correct information because I’ve successfully logged in as a guest using the exact same information as what the error message says is incorrect.
Can anyone in the player community help out while I await costumer support to reply with something undoubtedly unhelpful like “You need to update your PlayOnline password”?