Results 1 to 9 of 9
  1. #1
    Player Fetaro's Avatar
    Join Date
    Apr 2018
    Location
    Japan
    Posts
    3
    Character
    Jikuu
    World
    Asura
    Main Class
    WAR Lv 99

    Stuck in black screen

    Platform: Windows 10
    ISP: J-COM Net
    Type of Internet Connection: Cable
    Internet Connection Speed: 320M
    Date & Time: Fri, April 6 2018 around 10PM JST
    Frequency: Once
    Character Name: Jikuu
    Race: Elvaan F
    World: Asura
    Main Job: BST
    Support Job: DNC
    Area and Coordinates: Empyreal Paradox ( ? - ? )
    Party or Solo: Solo
    NPC Name: None
    Monster Name: None
    Steps:
    1. Finished the battle in the mission Dawn against Promathia.
    2. During the following cut scene I lost connection to the server.
    3. After trying to log in again I see only a black screen.
    4. I have tried checking my internet protocols and graphics settings and nothing has helped.
    5. I cannot access the menu to call a GM for assistance, nor can I log out my character.
    (3)

  2. #2
    Player Kleyman's Avatar
    Join Date
    Mar 2018
    Posts
    6
    Character
    Kleyman
    World
    Sylph
    Main Class
    PLD Lv 99
    Welcome to my nightmare.
    (2)

  3. #3
    Player VoiceMemo's Avatar
    Join Date
    Mar 2011
    Posts
    583
    Character
    Voicememo
    World
    Asura
    Main Class
    BRD Lv 99
    The solution to your problem is use vanillia ffxi
    (0)

  4. #4
    Player Kleyman's Avatar
    Join Date
    Mar 2018
    Posts
    6
    Character
    Kleyman
    World
    Sylph
    Main Class
    PLD Lv 99
    It happens "vanilla".....
    (0)

  5. #5
    Player VoiceMemo's Avatar
    Join Date
    Mar 2011
    Posts
    583
    Character
    Voicememo
    World
    Asura
    Main Class
    BRD Lv 99
    You are using vanilla ffxi?
    (0)

  6. #6
    Player Fetaro's Avatar
    Join Date
    Apr 2018
    Location
    Japan
    Posts
    3
    Character
    Jikuu
    World
    Asura
    Main Class
    WAR Lv 99
    Yes, I'm using vanilla FFXI and this is still happening.
    (0)

  7. #7
    Player VoiceMemo's Avatar
    Join Date
    Mar 2011
    Posts
    583
    Character
    Voicememo
    World
    Asura
    Main Class
    BRD Lv 99
    Then it's the other glitch where it's still remembering your location in ffxi. Only other way I know to solve it is to have a trusted friend login to your account, as that location data seem to be stored client side.
    (0)

  8. #8
    Player Nyarlko's Avatar
    Join Date
    Nov 2015
    Posts
    1,545
    Character
    Nyarlko
    World
    Asura
    Main Class
    BST Lv 99
    Quote Originally Posted by VoiceMemo View Post
    Then it's the other glitch where it's still remembering your location in ffxi. Only other way I know to solve it is to have a trusted friend login to your account, as that location data seem to be stored client side.
    This may be a new glitch rather than a rehash of an old one. Numerous reports so far of people getting eternally trapped in limbo with battlefield entrance/exit issues recently, including on JPside. My guess is that the character location data is getting zeroed out and is literally "nowhere" according to the system. Logging into the character from another location (including diff hardware and ISP) does not seem to fix the problem, server resets didn't jiggle anything loose, can't be targeted by others, etc.

    GMs seriously need new scripts tho.. Re-installing something this large should not be the first troubleshooting step in the standard process... And they need to tell people to use the template here whenever they tell us to file a bug report.
    (2)
    “That is not dead which can eternal lie, And with strange aeons even death may die.”

  9. #9
    Moderator Ranelegon's Avatar
    Join Date
    Dec 2013
    Posts
    11
    Greetings, Jikuu!

    Thank you for your patience while your concern was being reviewed, and we apologize for the inconvenience this has caused you. After reviewing your concern, the development team would like further details regarding whether or not the issue persists after you tried restarting your computer. If the issue does persist, please re-submit your report with your details, and we will make sure to escalate your information to the development team for further review. Thanks again for your patience and understanding!

    FINAL FANTASY XI Support Team
    (0)