In observance of the Christmas and New Year holidays, the European SQUARE ENIX Support Centre will be operating during the following hours.

[Dates]
18th December to 22nd December: Open from 9:00 to 18:00 (GMT)
23rd December to 26th December: Closed
27th December to 29th December: Open from 9:00 to 18:00 (GMT)
30th December to 1st January: Closed

Please be advised that additional time may be required before we are able to reply. Regular service will be resumed from January 2nd 2018 09:00 (GMT). Thank you for your understanding.

GM support for FINAL FANTASY XI and FINAL FANTASY XIV will still be available during this time.

The SQUARE ENIX Support Centre would like to wish you happy holidays and thank you for your continued support.

SQUARE ENIX Support Centre
http://support.eu.square-enix.com