Quetzalcoatl World Technical Difficulties (Dec. 9, 10)

[NOC_NA]

We are currently experiencing technical difficulties wherein players cannot access the Quetzalcoatl World.

The issue is being addressed, and new updates will follow as additional information becomes available.

We apologize for any inconvenience this may cause.

[Date & Time]
From Dec. 9, 2017 15:53 (PST)
From Dec. 10, 2017 23:53 (GMT)

[Details]
-Unable to access the Quetzalcoatl World

[Cause]
Under investigation

[Affected World]
Quetzalcoatl

[NOC_NA]

At the time below, we will be performing recovery operations for the Quetzalcoatl World technical difficulties. During this period, the Quetzalcoatl World will be unavailable.

* The World Transfer Service will be unavailable during recovery operations.

We apologize for any inconvenience this may cause.

[Date & Time]
Dec. 9, 2017 from 15:53 to 20:40 (PST)
From Dec. 9, 2017 23:53 to Dec. 10, 2017 4:40 (GMT)

[Details]
-Unable to access the Quetzalcoatl World

[Cause]
Under investigation

[Affected World]
Quetzalcoatl

[NOC_NA]

The ongoing recovery operation for Quetzalcoat World technical difficulties is now scheduled to end earlier than anticipated, at 19:10 (PST) / 3:10 (GMT).

We apologize for any inconvenience this may cause, and we thank you for your understanding.

[Date & Time]
Dec. 9, 2017 from 15:53 to 19:10 (PST)
From Dec. 9, 2017 23:53 to Dec. 10, 2017 3:10 (GMT)
* Completion time is subject to change.

[Affected World]
Quetzalcoatl

[NOC_NA]

During the following time, we experienced technical difficulties that prevented access to the Quetzalcoatl World.
We are pleased to announce that the issue has been addressed and apologize for any inconvenience this may have caused.

[Date & Time]
Dec. 9, 2017 from 15:53 to 19:10 (PST)
From Dec. 9, 2017 23:53 to Dec. 10, 2017 3:10 (GMT)

[Details]
Unable to access the Quetzalcoatl World

[Cause]
Network equipment difficulties

[Affected World]
Quetzalcoatl World

*Because these technical difficulties occurred due to the same reason there were technical difficulties preventing access to the Quetzalcoatl World and Siren World on Dec. 9, 2017 from 2:44 to 3:37 (PST), we addressed the issue by replacing equipment.