Platform: PC
ISP: Sonic
Type of Internet Connection: Fiber
Internet Connection Speed: 200/100
Date & Time: Thursday November 23rd, 9:15 PM
Frequency: Once - on-going
Character Name: Tann
Race: Mithra
World: Sylph
Main Job: BLU
Support Job: WHM
Area and Coordinates: Eastern Adoulin (K-9)
Party or Solo: Solo
NPC Name: Ploh Trishbahk
Monster Name: No enemies involved - plot progression.
Steps:
I am currently on the mission A Grave Mistake for Seekers of Adoulin, and am unable to progress.
1. Spoke to Sainene in Rala Waterways and received mission text.
2. Spoke to Stout Weir and received KI 'Broken Fuse'
3. Returned to Ploh Trishbahk at Castle Adoulin and she does not progress the story.
I have an open support ticket that has been unanswered - 7724173
Things I have tried to resolve the issue:
Clearing all current open Adoulin quests.
Waiting 1 in game day and speaking with Ploh Trishbahk.
Zoning to MH
Zoning by walking into Western Adoulin then back into Eastern Adoulin.
Searching for a resume point.
Retracing my steps and talking to both NPCs in the Rala Waterways.
UPDATE: I have heard back from SE support.
Dear Customer,
Regarding your request for support. Please find your answer below.
SQUARE ENIX is unable to provide game hints, tips or strategy. We recommend that you seek assistance from the manuals, strategy guides (BRADYGAMES - www.bradygames.com), other players and the various Community Sites. An excellent site we can recommend is na.square-enix.com. A suggestion I would give you would be to go on the related forums there and inquire directly to other players what exactly your issue is and perhaps they experienced similar problems.
Thank you for contacting the SQUARE ENIX Support Center.
They are not linking to the correct forums - I am not asking for hints or tricks, I need assistance with a mission that is bugged. Please let me know if there is any other information I can provide to help resolve the issue!