Details:
While changing zones, character will more often than not become stuck in the black screen "downloading data" until it disconnects. When attempting to log back in the same issue reoccurs. As a result the character is only partially logged in and must wait several minutes before being able to reattempt the login.
Common reoccurring errors: POL-1011, FFXI-3011, FFXI-3113
All other games and internet services work perfectly fine. Other friends have the same issue with an entirely different ISP (Rogers, Verizon)
The problem still persists, despite the issue having been addressed and resolved yesterday
http://support.na.square-enix.com/ne...274a2a4a183b22
This has been an ongoing issue since 5/6/17 and continues as of 5/8/17
Steps:
1. Warp or manually zone into a different area via HP Crystal, Survival Guide or Unity warp
2. Encounter black screen, downloading data until it times out
3. Attempt to log back in
4. Repeat #2
Date & Time:
Reoccuring, most recent attempt 5/8/17 7:22AM PST
Frequency: Always
Platform: PC
PC Manufacturer & Model Number: Homebuilt Computer
Operating System: Windows 7 x64 Ultimate
Graphics Card: ASUS GeForce GTX 1060
ISP: Comcast
Type of Internet Connection: Cable