Cannot trigger "Climbing" cutscene after losing key item.

[Gist]

Platform: Windows
ISP: Time Warner Cable
Type of Internet Connection: Ethernet
Internet Connection Speed: 2 mbps
Date & Time: 3/10/2017, ~0830 PST
Frequency: N/A
Character Name: Hismena
Race: TarutaruM
World: Asura
Main Job: BRD 99
Support Job: WHM 49
Area and Coordinates: Marjami Ravine (K-7), Marjami Ravine (K-6)
Party or Solo: Solo
PC Name: Relevant NPC is "Toppled Tree" (Marjami Ravine (M-7))
Monster Name: None
Steps:

1. Went to get the KI from the Velkk encampment at (K-10), received Key item: "Large strip of Velkk hide".
2. Went back to Toppled Tree who accepted the hide and told me to meet him at a vine SW of his position (M-7), lost key item: "Large strip of Velkk hide".
3. Neither Scalable Area at (K-6) or (K-7) will trigger a cutscene, even though Toppled Tree's dialogue is flagged as Key Item complete.

Business as usual, please moderate the thread accordingly.

[Khiril]

I feel like your might be going to the wrong vines... if youre saying k6-k7...

It's the one literally next to him at k8 from the top, so he falls in the cutscene (spoiler!)

[Gist]

I feel like your might be going to the wrong vines... if youre saying k6-k7...

It's the one literally next to him at k8 from the top, so he falls in the cutscene (spoiler!)

Thank you... I didn't realize that I could access the point from the top as well. I thought the path to the top was blocked from the top side. My bad! Just another case of user error haha.