Mythic weapon issue

[Mystaline]

Platform: pc
ISP: Comcast
Type of Internet Connection: cable
Internet Connection Speed: unknown
Date & Time: 01/06/2017
Frequency: 1
Character Name: Mystaline
Race: Mithra
World: Siren
Main Job: Dnc
Support Job: War
Area and Coordinates: whitegate
Party or Solo: solo
NPC Name: imperial whitegate
Monster Name: none
Steps:
1. Began mythic weapon quest while on Odin server with no other weapon on character accept Dnc dagger. approximately Feb 2016
2. Server jumped to siren changed character name approximately March 2016
3. Spent next few months farming points, alexandrite, einherjar, etc
4. Finally finished all steps of quest and went to receive mythic weapon
5. Clicked on imperial white gate and watched cutscene 01/06/2017 around 9pm cst
6. Received rng weapon from cutscene