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  1. #1
    NOC NOC_NA's Avatar
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    PlayOnline Login Technical Difficulties (Dec. 11, 12)

    We are currently experiencing technical difficulties wherein user may be disconnected from or unable to log into PlayOnline.

    We are continuing to investigate and resolve this issue, and we ask for your patience and understanding as we resolve this in a timely manner.

    We apologize for any inconvenience this may be causing.

    [Date & Time]
    From Dec. 11, 2016 18:23 (PST)
    From Dec. 12, 2016 2:23 (GMT)

    [Details]
    - Unable to log in to PlayOnline
    - Getting disconnected from FINAL FANTASY XI

    [Cause]
    Under investigation

    [Affected Service]
    - PlayOnline
    (0)

  2. #2
    NOC NOC_NA's Avatar
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    PlayOnline Login Technical Difficulties (Dec. 11, 12) : Follow-up

    We are still experiencing technical difficulties wherein user may be disconnected from or unable to log into PlayOnline.

    We are continuing to investigate and resolve this issue, and we ask for your patience and understanding as we resolve this in a timely manner.

    We apologize for any inconvenience this may be causing.

    [Date & Time]
    From Dec. 11, 2016 18:23 (PST)
    From Dec. 12, 2016 2:23 (GMT)

    [Details]
    - Unable to log in to PlayOnline
    - Getting disconnected from FINAL FANTASY XI

    [Cause]
    Network Equipment Failure

    [Affected Service]
    - PlayOnline
    (0)

  3. #3
    NOC NOC_NA's Avatar
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    Recovery from PlayOnline Login Technical Difficulties (Dec. 11, 12)

    At the following time, we experienced technical difficulties wherein users were disconnected from or unable to log into PlayOnline.

    We are pleased to announce that the issue has been resolved. We apologize for the inconvenience this may have caused.

    [Date & Time]
    From Dec. 11, 2016 18:23 to 23:25 (PST)
    From Dec. 12, 2016 2:23 to 7:25 (GMT)

    [Details]
    - Unable to log in to PlayOnline
    - Getting disconnected from FINAL FANTASY XI
    - Unable to access the PlayOnline and FINAL FANTASY XI official website

    [Cause]
    -Network Equipment Failure

    [Affected Service]
    - PlayOnline
    (0)