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  1. #1
    Player Castanica's Avatar
    Join Date
    Nov 2012
    Posts
    320

    Is there an appeals procedure to the forum bannings?

    I ask because imo many of the forum bans are ridiculous, it's also killing the activity of this place due to how many active people are being blocked from posting here.

    Also yes, I know I'll most likely get banned for asking this but still I think it's warranted.
    (9)

  2. #2
    Player BBWallace's Avatar
    Join Date
    Feb 2015
    Posts
    118
    Character
    Topace
    World
    Asura
    Main Class
    BLU Lv 99
    I agree wholeheartedly. I was banned for telling someone to ignore the troll in a thread :|.
    (6)

  3. #3
    Player Alhanelem's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    6,987
    Character
    Tahngarthor
    World
    Shiva
    Main Class
    PUP Lv 99
    Nope. And nothing will convince them to loosen up a bit either. "It's not required to use the service", is what I was told by a GM. Plenty of perfectly good people get banned from both forums for even the most occasional loose lips or less than 100% positive-energy comments.

    the GM team also manages the forums, so you can try talking to them, but it's not easy to open a dialogue about it.

    (I know some will read this and go "you deserved it" to the ppl in this thread but it is way, way easier than you think to get in trouble here)
    (2)

  4. #4
    Player Kjara's Avatar
    Join Date
    Mar 2011
    Location
    Italy
    Posts
    237
    Character
    Kenjii
    World
    Siren
    Main Class
    SAM Lv 99
    I was banned by the XIV forums for the following 3 strikes:

    2013: posting a bot's screenshot without concealing names >>> lead to 24 hours ban
    2014: using a gif that has an insult in it ("bitch"), to make fun of myself. >>> lead to 1 week ban
    2015: calling someone a "prick". >>> lead to permanent ban

    I find rediculous that strikes are cumulative over the course of years. I mean, sure, if I spammed insulting posts day 1, get temp ban, and on day 2 I still do it, then sure. I deserve a permanent ban because I did not learn from my previous mistake. But three whole different mistakes over the course of three years? I feel strikes should reset yearly at the least, especially when they are so different in nature.

    The argument that "the service isn't needed" is also pretty loose because there are many things I can't do as a player without forum access: ask devs questions, report bugs, report technical difficulties, and more importantly participate to contests (which have in-game rewards, too!).

    I have tried to appeal several times already, but to no avail. I'll probably try again when I see myself missing another good contest item, but who knows...
    (4)
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    San d'Oria, Windurst, Bastok: Rank 10
    ZM:O CoP:O AU:O ACP:O
    Italian Dragoon FTW! <3 Azure 4Ever. (Roleplayer)

  5. #5
    Player Stompa's Avatar
    Join Date
    Aug 2012
    Location
    Remora
    Posts
    633
    Character
    Nebula
    World
    Leviathan
    Main Class
    WHM Lv 99
    When a chocobo is very happy, it will frequently lower its head and stretch its neck out, and then it will wiggle its tail plumage excitedly.

    This is how you know that the chocobo is very happy!

    Chocobos are not mere beasts of burden. Chocobos are your friends. So it is very important to show the chocobo that you value this friendship.

    Has the chocobo had enough fresh greens today? Has the chocobo had its bedding plumped-up properly, so that it is fluffy and warm? These things are very important.

    If the world had more happy chocobos, what a wonderful world it would be. There would be no more suffering or strife, if only we showed more love to our chocobos. We could all live in eternal peace and joy, if the world was filled with happy chocobos.

    This is my post, which I enjoyed typing. I hope that you enjoyed reading it, and that you have a really super day, and all your dreams come true. Don't forget to spend more time with chocobos, and treat them with love and kindness, and share their feelings of contentment and joy.

    (6)

  6. #6
    Player Urmom's Avatar
    Join Date
    May 2016
    Posts
    449
    Character
    Urmom
    World
    Shiva
    Main Class
    GEO Lv 99
    Pretty sure just like ig bans there is basically no repeal other than proving you were hacked or something no matter how ridiculous... I mean someone got banned for reporting the fish bug that DCs you.
    (2)

  7. #7
    Player Eradius's Avatar
    Join Date
    Mar 2011
    Location
    CrystalRhapsody
    Posts
    40
    Character
    Dashuto
    World
    Shiva
    Main Class
    COR Lv 99
    I've heard very many stories of extreme bans for lite stuff on both 14 and 11 forums.

    You would think that in a game that is sort of "winding down" like 11 they'd be a lot friendlier to their userbase as far as moderation goes. I sometimes wonder if there's an unknown protocol driving the heavy-handedness.
    (1)
    Thank you for changing Crysta payment options :3

  8. #8
    Player BurnNotice's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    241
    Character
    Teumessianfox
    World
    Lakshmi
    Main Class
    WAR Lv 99
    Just an FYI, I was told the same GMs that monitor XIV forums also monitor XI forums.

    In any case, unfortunately, suspensions are cumulative no matter how long ago it was. Especially if its the same negative, repetitive behavior. Couple of things I can agree with is that permanent bans should be abolished and an appeals process should be in place.

    Increase the penalties of lockout to as high as 3 months if need be. That is severe enough and plenty of time to give people time to think about their actions.
    SGMs should be able to review cases with the account-holder to see if the suspension should be reduced or lift per their case if a ticket is submitted by the account-holder for review. This method should be used for forums and in-game cases.

    The goal is to keep the playerbase but at the sametime hold players accountable for their actions. So, I hope the Community Reps and the GMs reading this forum could gauge the interest around this topic to see if it warrants a response.
    (2)

  9. #9
    Player Castanica's Avatar
    Join Date
    Nov 2012
    Posts
    320
    Quote Originally Posted by BurnNotice View Post
    Just an FYI, I was told the same GMs that monitor XIV forums also monitor XI forums.

    In any case, unfortunately, suspensions are cumulative no matter how long ago it was. Especially if its the same negative, repetitive behavior. Couple of things I can agree with is that permanent bans should be abolished and an appeals process should be in place.

    Increase the penalties of lockout to as high as 3 months if need be. That is severe enough and plenty of time to give people time to think about their actions.
    SGMs should be able to review cases with the account-holder to see if the suspension should be reduced or lift per their case if a ticket is submitted by the account-holder for review. This method should be used for forums and in-game cases.

    The goal is to keep the playerbase but at the sametime hold players accountable for their actions. So, I hope the Community Reps and the GMs reading this forum could gauge the interest around this topic to see if it warrants a response.
    This is the problem in my opinion, they overwork their CS teams to the point they have almost no patience and just ban people on the slightest infraction. It's destructive to the community, doubt it's going to change though. I'll stick to redit form now on, as do most others.
    (0)

  10. #10
    Player AoiX's Avatar
    Join Date
    Mar 2011
    Posts
    83
    Character
    Reih
    World
    Fenrir
    Main Class
    DRG Lv 99
    There are policies and rules that have to be followed on any forum for it to work properly regardless of active persons. Offenders should get a warning first tho and if persistent then they should be banned.
    (0)

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