At the following time, we experienced technical difficulties wherein players using a certain ISP may have had a difficult time logging into PlayOnline or were disconnected from the server. In addition, players may have had difficulties logging into FINAL FANTASY XI Forums.

We are pleased to announce that the issue has been resolved, and we apologize for any inconvenience this may have caused.

[Date & Time]
Apr. 10, 2016 21:03 to 21:10 (PDT)
Apr. 11, 2016 4:03 to 4:10 (GMT)

[Details]
-Unable to log into PlayOnline
-Getting disconnected from PlayOnline and FINAL FANTASY XI servers

[Cause]
Commination failure with certain ISP pathways

[Affected Service]
-PlayOnline