[NA] GM Petition Service Technical Difficulties (Apr. 8)

[NOC_NA]

We are currently experiencing technical difficulties with the North American GM Petition Service. The issue is currently being addressed, and new updates will follow as additional information becomes available.

The European GM petition service is operating as normal and users may still place GM calls for urgent issues. However, please be aware that there may be significant delays until these GM calls can be answered.

We apologize for the inconvenience.

[Date & Time]
From Apr. 8, 2016 13:55 (PDT)

[Details]
- North American GM petition service for FINAL FANTASY XI is unavailable.

[Cause]
Network outage

[Affected Services]
- FINAL FANTASY XI GM Petition Service

[NOC_NA]

At the following time, we experienced technical difficulties with the North American GM Petition Service.

We are pleased to announce that the issue has been resolved, and we apologize for any inconvenience this may have caused.

[Date & Time]
Apr. 8, 2016 from 13:55 to 17:30 (PDT)

[Details]
- North American GM petition service for FINAL FANTASY XI was unavailable.

[Cause]
- Network equipment issue

[Affected Service]
- North American FINAL FANTASY XI GM petition service