Why is it that Arciela I/II flat out refuses to refresh mage trusts?

Koru has no problem refreshing other trust but you won't allow me to have him.

Feels like an incredible punishment for not paying for the sub the month koru was accessible.

I'd use moogle, but, you know, that punishment for not playing during the month his event was active...

Trust should be available to everyone, not used as a punishment to make sure we keep paying you.