Platform: Xbox 360
ISP: Prodigy Infinitum
Type of Internet Connection: Fiber Optics
Internet Connection Speed: 20Mbps
Date & Time: Nov. 11, 2015 20:00 CST
Frequency: Every time I try to log onto my Main Character using the console
Character Name: Belmonts
Race: HumeM
World: Fenrir
Main Job: Red Mage, Lv.99
Support Job: Ninja
Area and Coordinates: Different locations, such as Mog Houses or open places
Party or Solo: Solo and in a party.
NPC Name: None
Monster Name: None
Steps:
1. I can't log into my main character on Xbox 360. I say this because I can log in with my mules, although it takes several more seconds from when you chose your character to the black screen that shows ***downloading data***
2. Noticed that when is on the black screen before the letters appear, the Xbox is frozen. I know this because I accidentally pressed the Xbox button where you can see if you're logged in Xbox LIVE and it just gave me the sound feedback but the menu didn't appear.
3. After like one minute or a minute and a half the Xbox unfreezes but a POL-0008 error appears since it didn't give the network feedback it needs to keep connected to the server.
4. I believe its a bug that is related with how much stuff you have in your inventory, since is the logic conclusion I reached after wondering why I can log into my mules and not in my main character.
5. I tried logging my character using my PC and I didn't have any problems so I moved my character to different places to test out if the files on my Xbox were corrupted but I had the same result and I were unable to log in my main character in any of those locations.
Thank you for your time reading this report.